At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a charity transforming pre-loved items into resources for communities.
- Benefits: Lunch and travel costs covered, training provided, and flexible volunteering schedules.
- Other info: Inclusive environment with opportunities for personal growth and possible references for future jobs.
- Why this job: Make a real difference in your community while gaining valuable experience and meeting new people.
- Qualifications: No experience needed; just bring your reliability and passion for helping others.
Please note: This role is only suitable for applicants aged 18 and over. At Oxfam, we transform pre‑loved items into resources that empower communities worldwide. As a till volunteer, you will be the friendly face of our shop, handling customer transactions with a smile and providing top customer service to create a warm, welcoming atmosphere.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed; we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in.
What you will be doing:
- Chatting with customers and providing great service at the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from the public, speaking to donors and taking a few questions.
- Labeling donations to maximise income according to clear instructions.
- Lifting boxes occasionally; a safe working environment and health & safety training are provided.
The skills you need:
- Reliable and punctual for volunteering.
- Happy to be part of a team and collaborate effectively with others.
- Good verbal communication and ability to follow instructions.
What’s in it for you:
- Some lunch and travel costs covered (details with Manager).
- Access to training and development.
- Grow confidence and meet new people.
- Flexible volunteering schedules.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
We warmly welcome everyone to apply and are committed to creating an inclusive and diverse environment. We conduct ID checks for all volunteers and require one reference upon application. If you have trouble providing a reference, speak to a manager for assistance.
Till Volunteer (Weekends only) employer: Oxfam International
At Oxfam, we pride ourselves on being an excellent employer that values community engagement and personal growth. As a Till Volunteer in our Chelsea shop, you'll enjoy a supportive work culture where training is provided, allowing you to develop new skills while making a meaningful impact. With flexible volunteering schedules, coverage for lunch and travel costs, and opportunities to connect with like-minded individuals, Oxfam offers a rewarding experience that empowers both you and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Weekends only)
✨Tip Number 1
Get to know the shop and its mission! Before your interview, take a stroll around the Oxfam shop and familiarise yourself with the products and services. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face at the till, think about how you can create a welcoming atmosphere. Role-play with a friend or family member to get comfortable chatting with customers and handling transactions.
✨Tip Number 3
Show your enthusiasm for teamwork! During your chat with the manager, highlight your ability to collaborate and support others. Share examples of when you've worked well in a team, even if it's just in casual settings.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're tech-savvy and ready to embrace the digital side of volunteering!
We think you need these skills to ace Till Volunteer (Weekends only)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your friendly nature.
Highlight Your Availability:Since this role is for weekends only, make sure to clearly state your availability in your application. We’re looking for reliable volunteers, so showing us you can commit will definitely work in your favour!
Show Your Team Spirit:We love team players! In your application, mention any experiences where you’ve worked well with others or contributed to a group. It’ll help us see how you’d fit into our shop environment.
Apply Through Our Website:To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Oxfam International
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Till Volunteer at Oxfam entails. Familiarise yourself with the tasks like handling transactions, sorting donations, and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Friendly Side
Since this role is all about creating a warm atmosphere, be sure to showcase your friendly personality during the interview. Practice smiling and engaging in small talk, as this will reflect how you would interact with customers in the shop.
✨Highlight Teamwork Skills
Oxfam values collaboration, so be prepared to discuss your experiences working in teams. Share examples of how you've contributed to group efforts in the past, even if it's from school or other volunteer work. This will demonstrate that you can work well with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how Oxfam measures success in the shop. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
