At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a charity dedicated to building a better world through community support.
- Benefits: Lunch and travel costs covered, training provided, and flexible schedules.
- Other info: Inclusive environment with opportunities for personal growth and potential references for future jobs.
- Why this job: Make a real difference in your community while gaining valuable experience and meeting new people.
- Qualifications: No experience needed; just bring your reliability and passion for helping others.
Please note: This role is only suitable for applicants aged 18 and over. At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.
As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile. You’ll provide top customer service and help create a warm, welcoming atmosphere that keeps our customers coming back!
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Chat with customers, giving great service on the till.
- Select, sort and price donated stock.
- Visual merchandising: create eye‑catching window and in‑store displays.
- Accept donations from the public, speak with donors and ask a few questions.
- Label donations according to clear instructions to maximise income.
- Occasionally lift boxes – we prioritise a safe working environment and provide comprehensive health and safety training.
The skills you need
- Reliable and punctual for your volunteering.
- No prior experience required – full training and support is given.
- Enjoy being part of a team and collaborating effectively with others.
- Speak comfortably with people and follow instructions to complete tasks.
What’s in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (we need a local volunteer SW18. London) employer: Oxfam International
At Oxfam, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Till Volunteer in SW18, London, you will not only gain valuable experience and skills but also contribute to meaningful community impact by helping to raise essential funds for our cause. With flexible volunteering schedules, access to training, and opportunities to meet new people, Oxfam is the perfect place for those looking to make a difference while growing personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (we need a local volunteer SW18. London)
✨Tip Number 1
Get to know the shop and its vibe! Spend some time in the Oxfam store before applying. This way, you can chat with current volunteers and staff, which will help you understand what they’re looking for and show your genuine interest.
✨Tip Number 2
Be yourself during any informal chats or interviews. We want to see your personality shine through! Share your passion for helping others and how you can contribute to creating that warm atmosphere we love at Oxfam.
✨Tip Number 3
Show off your teamwork skills! Whether it’s through volunteering or other experiences, highlight times when you’ve worked well with others. We’re all about collaboration, so let us know how you can fit into our friendly team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and what we’re looking for right there.
We think you need these skills to ace Till Volunteer (we need a local volunteer SW18. London)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for helping others and your enthusiasm for volunteering.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don’t have direct experience, think about how your past roles or activities relate to being a till volunteer.
Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and avoid unnecessary fluff. This helps us quickly see why you’d be a great fit for our team and makes it easier for us to process your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Oxfam International
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Till Volunteer involves. Familiarise yourself with the tasks like handling customer transactions and providing great service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Friendly Side
Since this role is all about customer interaction, be prepared to demonstrate your friendly and approachable nature. Think of examples from your past experiences where you've provided excellent service or worked well in a team. A warm smile can go a long way!
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the volunteering experience, the team you'll be working with, or how Oxfam supports its volunteers. This shows your genuine interest and helps you gauge if it's the right fit for you.
✨Be Ready to Discuss Your Availability
Since flexibility is key for volunteering, be clear about your availability during the interview. Think about how much time you can commit and be honest about it. This will help the manager understand how you can fit into their schedule.
