At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community empowerment.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Enjoy a supportive environment with comprehensive health and safety training.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 7 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we work together to build a radically better world. With your help, we turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer you will be the friendly face of our shop, handling customer transactions with a smile. You will provide top customer service and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, e‑commerce hubs and online shop, you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What’s in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Tuesday's Morning/Afternoon Wembley Central HA9 7AB) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you will not only develop new skills but also connect with like-minded people who share your passion for creating a fairer world. Join us at our Wembley Central shop and be part of a movement that transforms pre-loved treasures into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Tuesday's Morning/Afternoon Wembley Central HA9 7AB)
✨Tip Number 1
Get to know the shop and its vibe before you apply! Swing by Oxfam, chat with the current volunteers, and soak up the atmosphere. This will help you understand what they’re looking for and show your genuine interest.
✨Tip Number 2
When you get that initial chat, be yourself! Share your passion for helping others and how you want to contribute. It’s not an interview, so relax and let your personality shine through.
✨Tip Number 3
Show off your customer service skills! Think of examples where you’ve helped someone or created a positive experience. Oxfam loves friendly faces, so let them know you’re ready to bring the smiles!
✨Tip Number 4
Don’t forget to follow up after your chat! A quick thank-you message can go a long way in showing your enthusiasm. Plus, it keeps you fresh in their minds as they consider volunteers.
We think you need these skills to ace Till Volunteer (Tuesday's Morning/Afternoon Wembley Central HA9 7AB)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Even if you haven't worked in retail before, think about any customer service experience or teamwork skills you can bring to the table!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – this helps us understand your motivations and how you can contribute to our mission at Oxfam.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Show Your Friendly Side
As a Till Volunteer, you'll be the friendly face of the shop. Practice your warm greetings and positive body language. A smile goes a long way in creating that welcoming atmosphere!
✨Prepare for Teamwork
Think about examples from your past experiences where you've worked well in a team. Oxfam values collaboration, so being able to share how you contribute to a group will impress the manager.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role or the team. This shows your enthusiasm and willingness to learn, which is exactly what Oxfam is looking for in a volunteer.
