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- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Gain valuable retail experience, meet like-minded people, and enjoy flexible volunteering schedules.
- Other info: Comprehensive training provided, plus lunch and travel costs covered.
- Why this job: Make a real difference in your community while learning new skills and having fun.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
Why we want you:
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer:
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Tuesday morning shift, resident of SW18, London) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till Volunteer (Tuesday morning shift, resident of SW18, London)
✨Tip Number 1
Get to know the Oxfam mission! When you understand what we stand for, it’ll shine through in your conversations. Show us your passion for making a difference and how you can contribute to our community.
✨Tip Number 2
Practice your customer service skills! Whether it’s chatting with friends or volunteering at local events, being friendly and approachable is key. We want to see that you can create a warm atmosphere for our customers.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Share examples of how you’ve worked well with others in the past. We love volunteers who can collaborate and help create a positive environment in our shops.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the info you need about the role and what we’re looking for. Don’t miss out on this chance to join our amazing team!
We think you need these skills to ace Till Volunteer (Tuesday morning shift, resident of SW18, London)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to share your passion for making a difference – it’s what we’re all about!
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don’t have direct experience, think about how your past roles or volunteer work can relate to being a Till Volunteer with us.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your answers clear and to the point. This helps us get a quick understanding of your background and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our Oxfam family!
How to prepare for a job interview at Oxfam International
✨Know the Mission
Before your interview, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a till volunteer contributes to that. This will show your genuine interest and commitment to making a difference.
✨Show Your People Skills
As a till volunteer, you'll be interacting with customers regularly. During the interview, highlight any experiences where you've provided great customer service or worked in a team. Share specific examples that demonstrate your ability to connect with others and create a welcoming atmosphere.
✨Be Ready to Learn
Oxfam provides full training for volunteers, so don’t worry if you lack experience. Emphasise your willingness to learn and adapt. Mention any skills you’re eager to develop, like merchandising or teamwork, to show that you're enthusiastic about growing in the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how Oxfam measures the impact of its volunteers. Asking insightful questions demonstrates your interest and helps you gauge if this is the right fit for you.