At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Gain valuable retail experience, flexible hours, and potential references for future jobs.
- Other info: Comprehensive training provided, with a focus on safety and community.
- Why this job: Make a real difference while meeting like-minded people and learning new skills.
- Qualifications: No experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Till Volunteer - Sunday) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only develop new skills but also connect with like-minded people who share your passion for creating a fairer world. Join us at our Hampstead shop, where every hour you volunteer helps turn pre-loved treasures into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Till Volunteer - Sunday)
✨Tip Number 1
Get to know the shop and its vibe! Before your chat with the manager, pop in and have a look around. Familiarising yourself with the layout and products will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Be ready to share your passion for making a difference! When you meet the manager, talk about why you want to volunteer at Oxfam and how you can contribute to their mission. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Show off your people skills! As a till volunteer, you'll be interacting with customers all day. Practice your friendly banter and think of ways to make their shopping experience memorable. A warm smile goes a long way!
✨Tip Number 4
Don’t forget to ask questions during your initial chat! This is your chance to find out more about the role and the team. Plus, it shows that you're engaged and eager to learn. We’re all about teamwork at Oxfam!
We think you need these skills to ace Till Volunteer (Till Volunteer - Sunday)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that align with the Till Volunteer role. Even if you haven't worked in retail before, think about how your past experiences can relate to customer service and teamwork.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to ensure your points come across effectively. We appreciate brevity as much as detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this exciting journey with Oxfam. Plus, it shows you’re keen to join our movement!
How to prepare for a job interview at Oxfam International
✨Know Your Role
Before your chat with the manager, take some time to understand what being a Till Volunteer involves. Familiarise yourself with Oxfam's mission and how your role contributes to it. This will show your genuine interest and help you connect with the team.
✨Show Your Personality
As a Till Volunteer, you'll be the friendly face of the shop. Be sure to let your personality shine through during your initial chat. Smile, be approachable, and express your enthusiasm for helping others. This is your chance to demonstrate that you're a great fit for the welcoming atmosphere they want to create.
✨Ask Questions
Don’t hesitate to ask questions about the role or the team. This shows that you’re engaged and eager to learn. You might want to ask about the types of tasks you’ll be doing or how the team collaborates. It’s a great way to get a feel for the environment and what’s expected.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn and adapt. Share any relevant experiences where you've picked up new skills quickly or worked well in a team. This will reassure the manager that you’re ready to embrace the training and contribute positively.
