At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a charity dedicated to building a better world through second-hand treasures.
- Benefits: Flexible volunteering hours, lunch and travel costs covered, and access to training.
- Other info: Inclusive environment with support for all volunteers and potential references for future jobs.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your reliability and teamwork spirit!
PLEASE NOTE: THIS ROLE IS ONLY SUITABLE FOR APPLICANTS AGED 18 AND OVER.
Do you want to make a real difference? At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile, providing top customer service and helping create a warm, welcoming atmosphere that keeps our customers coming back.
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, eCommerce hubs and online shop, you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: Build valuable retail experience such as merchandising, customer service and teamwork to add to your CV.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. We offer flexible volunteering options – a few hours a week is all it takes to make a big difference.
What you will be doing:
- Undertake shop‑related tasks agreed with the Manager, for example: Chatting to customers and giving great service on the till.
- Selecting, sorting and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- Occasionally lifting boxes – we prioritise a safe working environment and provide health and safety training.
The skills you need:
- Reliable and on time for your volunteering.
- Full training and support is given – no prior experience is required.
- Team‑orientated and able to collaborate effectively with others.
- Comfortable speaking with customers and following instructions to complete a task.
What’s in it for you:
- Some lunch and travel costs paid (speak to the manager to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, speak to a manager for assistance.
61 Gayton Road, Hampstead, London, Greater London, NW3 1TU, United Kingdom
Till Volunteer (Till Volunteer - Hampstead Standard Shop) employer: Oxfam International
Oxfam is an exceptional employer that empowers volunteers to make a meaningful impact in their communities while gaining valuable retail experience. Located in the vibrant Hampstead area, we offer a flexible volunteering schedule, comprehensive training, and a supportive work culture that fosters personal growth and connection with like-minded individuals. Join us as a Till Volunteer and be part of a team dedicated to creating a fairer world through the power of second-hand treasures.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Till Volunteer - Hampstead Standard Shop)
✨Tip Number 1
Get to know the shop and its mission! Before your interview, take a stroll around the Oxfam shop and familiarise yourself with the vibe. Understanding what makes Oxfam special will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the shop, think about how you can make customers feel welcome. Maybe role-play with a friend or family member to get comfortable chatting and handling transactions.
✨Tip Number 3
Show off your teamwork spirit! Oxfam values collaboration, so be ready to share examples of how you've worked well with others in the past. Whether it's in school, previous volunteering, or even group projects, let them know you're a team player.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Oxfam. Head over to our site, fill out the application, and don’t forget to mention why you’re excited about being a Till Volunteer. Let’s make a difference together!
We think you need these skills to ace Till Volunteer (Till Volunteer - Hampstead Standard Shop)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for making a difference and your love for customer service.
Tailor Your Application:Make sure to highlight any relevant experience or skills that match what we’re looking for. Whether it’s chatting with customers or working in a team, show us how you can contribute to our mission at Oxfam.
Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and make sure your answers are easy to read. This helps us get to know you better without sifting through too much info.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your volunteering journey with us.
How to prepare for a job interview at Oxfam International
✨Know the Mission
Before your interview, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a till volunteer contributes to that. This will show your genuine interest and commitment to making a difference.
✨Showcase Your Customer Service Skills
As a till volunteer, you'll be the friendly face of the shop. Prepare examples from your past experiences where you've provided excellent customer service or worked well in a team. Highlighting these skills will demonstrate that you're ready to create a warm and welcoming atmosphere for customers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the role, the team, or Oxfam’s initiatives. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Think about what you want to learn from your volunteering experience.
✨Be Yourself and Stay Positive
Oxfam values authenticity and positivity. During the interview, let your personality shine through. Share your passion for retail and community service, and don’t forget to smile! A positive attitude can make a lasting impression on your interviewers.
