At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and creating a welcoming atmosphere.
- Company: Join Oxfam, a community-focused organisation dedicated to making a fairer world.
- Benefits: Lunch and travel costs covered, training opportunities, and flexible volunteering hours.
- Other info: Inclusive environment with support for all volunteers and potential references for future jobs.
- Why this job: Gain valuable retail experience while meeting like-minded people and making a difference.
- Qualifications: Reliability, willingness to learn, and good communication skills are essential.
The predicted salary is between 12 - 12 £ per hour.
About the role
Please note: This role is only suitable for applicants aged 18 and over. As a till volunteer, you will be the friendly face of our shop, handling customer transactions with a smile. You will provide top customer service and help create a warm, welcoming atmosphere that keeps customers coming back.
Why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: help create exciting and inspiring collections across high‑street shops, e‑commerce hubs, and an online shop.
- Increase Your Skills: gain valuable retail experience, such as merchandising, customer service, and teamwork.
- Find Your Community: meet like‑minded people who share your passion for a fairer world.
- Flexibility: choose a few hours a week that fit your schedule.
What you will be doing:
- Chat with customers and operate the till.
- Select, sort, and price donated stock.
- Create eye‑catching window and in‑store displays (visual merchandising).
- Accept donations, speak to donors, and ask a few questions.
- Label donations correctly to maximise income.
- Occasionally lift boxes, with safe work practices and all required training.
- Undertake other shop‑related tasks as agreed with the manager.
The skills you need:
- Reliable and on time for your volunteering.
- Willing to learn; no prior experience required.
- Team player who collaborates effectively with others.
- Good communication skills; comfortable speaking with people and following instructions.
What’s in it for you:
- Some lunch and travel costs covered.
- Access to training and development.
- Opportunity to grow confidence and meet new people.
- Flexible volunteering schedules.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we will consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have difficulties providing a reference, speak to a manager for assistance.
Till Volunteer (Saturday shifts) employer: Oxfam International
Oxfam is an exceptional employer that offers a unique opportunity to make a difference while gaining valuable retail experience as a Till Volunteer. With a flexible schedule, supportive work culture, and access to training and development, you will not only enhance your skills but also connect with a community of like-minded individuals passionate about creating a fairer world. Join us in our mission and enjoy the benefits of being part of a welcoming team dedicated to positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Saturday shifts)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the current volunteers or staff, and soak up the atmosphere. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like dealing with a tricky customer or making small talk. Being prepared will help you shine during any face-to-face interactions.
✨Tip Number 3
When you apply through our website, make sure to highlight your enthusiasm for the role. Share why you want to be a till volunteer and how you can contribute to creating that warm, welcoming atmosphere we all love.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart. It shows you're proactive and really keen on joining the team.
We think you need these skills to ace Till Volunteer (Saturday shifts)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for customer service.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. We love seeing how you can contribute to our team, so connect your background to what we’re looking for!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oxfam International
✨Show Your Friendly Side
As a till volunteer, you'll be the face of the shop, so it's crucial to demonstrate your friendly and approachable nature during the interview. Practice smiling and engaging in light conversation, as this will reflect how you’ll interact with customers.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a till volunteer. Understand what customer service means in this context and think about how you can contribute to creating a welcoming atmosphere. This knowledge will help you answer questions confidently.
✨Highlight Teamwork Skills
Since teamwork is essential for this role, be ready to share examples of how you've worked well with others in the past. Think of situations where you collaborated effectively, as this will show that you're a team player who can fit into their environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training provided or how they create inspiring collections. Asking questions shows your genuine interest in the role and helps you understand if it’s the right fit for you.
