Till Volunteer (Oxted, Surrey)

Please note: This role is only suitable for applicants aged 18 and over.

Overview

At Oxfam, we\\\’re not just selling pre-loved items and unique finds – we\\\’re working together to build a radically better world. As a till volunteer, you\\\’ll be the friendly face of our shop, handling customer transactions with a smile. You\\\’ll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

What happens next?

After you apply, the manager will invite you for an initial chat. This is not an interview, just a chance to get an idea of what you\\\’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Why join Oxfam

• Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
• Increase Your Skills: Build retail experience to add to your CV, such as merchandising, customer service, and teamwork.
• Find Your Community: Meet like-minded people who share your passion for a fairer world.
• Flexibility: We offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
• Join a movement: Oxfam isn\\\’t just another charity shop. We\\\’re a movement of passionate individuals working to create a fairer world, and we\\\’d love you to be a part of it!

Where you will be based

Shop

What you will be doing

• Undertaking shop-related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till
• Selecting, sorting, and pricing donated stock
• Visual merchandising: creating eye-catching window and in-store displays
• Accepting donations from members of the public, speaking to the donors and asking questions
• Following clear instructions to label donations in order to maximise income
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• Reliable and punctual
• Full training and support – no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What\\\’s in it for you

• Some lunch and travel costs paid (check with the Manager)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

70 Station Road East, Oxted, Surrey, RH8 0PG, United Kingdom