At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Gain valuable retail experience, meet new people, and enjoy flexible volunteering hours.
- Other info: Comprehensive training provided, with lunch and travel costs covered.
- Why this job: Make a real difference while learning new skills and having fun!
- Qualifications: No experience needed; just bring your passion for helping others.
The predicted salary is between 12 - 12 € per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
2-4 High Street, Walthamstow, Greater London, E17 7LD, United Kingdom
Till Volunteer (Oxfam Walthamstow - AM Till Volunteer) employer: Oxfam International
Oxfam Walthamstow is an exceptional employer that empowers volunteers to make a tangible difference in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive team environment, you'll not only enhance your skills but also connect with like-minded individuals who share your passion for creating a fairer world. Join us in transforming pre-loved treasures into resources that uplift communities globally!
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Oxfam Walthamstow - AM Till Volunteer)
✨Tip Number 1
Get to know the shop! Before your initial chat, pop into Oxfam Walthamstow and familiarise yourself with the layout and vibe. This will help you feel more comfortable and show the manager that you're genuinely interested in being part of the team.
✨Tip Number 2
Be yourself during the initial chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere for customers.
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the different roles within the shop and how you can get involved. This not only demonstrates your eagerness but also helps you find where you fit best in the team.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can go a long way. It shows appreciation and keeps you fresh in their mind as they consider volunteers for the role.
We think you need these skills to ace Till Volunteer (Oxfam Walthamstow - AM Till Volunteer)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your love for working with people.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Whether it’s customer service or teamwork, we want to see how you can contribute to our mission at Oxfam!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your motivations and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly, and we can’t wait to hear from you and hopefully welcome you to our team!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a Till Volunteer contributes to that. This will show your genuine interest and commitment to making a difference.
✨Show Your Customer Service Skills
As a Till Volunteer, you'll be the friendly face of the shop. Think of examples from your past experiences where you've provided excellent customer service or worked well in a team. Be ready to share these stories during your initial chat to demonstrate your suitability for the role.
✨Ask Questions
Don’t hesitate to ask questions during your chat! Inquire about the training process, what a typical day looks like, or how you can get involved in different areas of the shop. This shows your enthusiasm and willingness to learn, which is exactly what Oxfam is looking for.
✨Be Yourself
Remember, this initial chat is more about getting to know you than a formal interview. Be authentic and let your personality shine through. Oxfam values friendly and reliable individuals, so just be yourself and express your passion for helping others!
