At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Gain valuable retail experience, meet like-minded people, and enjoy flexible volunteering hours.
- Other info: Comprehensive training provided, plus lunch and travel costs covered. Join us and be a Second-hand Superhero!
- Why this job: Make a real difference in your community while learning new skills and having fun.
- Qualifications: No experience needed; just bring your passion for helping others and a reliable attitude.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections - retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
1-5 Boroughgate, Otley, West Yorkshire, LS21 3AG, United Kingdom
Till Volunteer (Otley Oxfam (Thursdays or Sundays)) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only enhance your skills but also connect with like-minded people who share your passion for creating a fairer world. Join us in Otley and be part of a movement that transforms pre-loved items into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Otley Oxfam (Thursdays or Sundays))
✨Tip Number 1
Get to know the shop and its vibe before your chat! Pop in, have a look around, and maybe even strike up a conversation with current volunteers or staff. This will help you feel more comfortable and show your genuine interest.
✨Tip Number 2
When you meet the manager, be yourself! Share why you want to volunteer at Oxfam and how you can contribute. They’re looking for friendly faces, so let your passion for making a difference shine through.
✨Tip Number 3
Don’t hesitate to ask questions during your initial chat. Whether it’s about the role, the team, or the training provided, showing curiosity demonstrates your eagerness to learn and be part of the community.
✨Tip Number 4
Finally, remember to follow up after your chat! A quick thank-you message can go a long way in leaving a positive impression. Plus, it shows that you’re keen and committed to joining the Oxfam family.
We think you need these skills to ace Till Volunteer (Otley Oxfam (Thursdays or Sundays))
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Even if you haven't worked in retail before, think about times you've provided great customer service or worked as part of a team – we love to see that!
Keep It Clear and Concise:While we want to know all about you, it's important to keep your application clear and to the point. Use simple language and avoid jargon – this helps us understand your motivations and suitability for the role quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get all the info you need about the role and our amazing team!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a till volunteer contributes to that. This will show your genuine interest and commitment to making a difference.
✨Show Your Friendly Side
As a till volunteer, you'll be the friendly face of the shop. Practice your warm greetings and positive body language. Think about how you can create a welcoming atmosphere for customers, as this is key to keeping them coming back!
✨Prepare Questions
Have a few questions ready to ask the manager during your initial chat. This could be about the team dynamics, specific tasks you might enjoy, or how Oxfam supports its volunteers. It shows you're engaged and eager to learn more about the role.
✨Highlight Your Reliability
Oxfam is looking for reliable individuals, so be sure to emphasise your punctuality and commitment. Share any experiences where you've demonstrated these qualities, whether in previous volunteering roles or other commitments. This will help build trust with the manager.
