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For Companies At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community impact.
- Benefits: Gain valuable retail experience, meet like-minded people, and enjoy flexible volunteering hours.
- Why this job: Make a real difference while learning new skills and having fun in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
- Other info: Full training provided, with lunch and travel costs covered. Join us and be a Second-hand Superhero!
Do you want to make a real difference?
At Oxfam, we\’re not just selling pre-loved items and unique finds – we\’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Please note: This role is only suitable for applicants aged 18 and over.
Overview
As a till volunteer, you\’ll be the friendly face of our shop, handling customer transactions with a smile. You\’ll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Why Oxfam is the perfect opportunity for you
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That\’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
- Community impact: Oxfam isn\’t just another charity shop. We\’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role
Till Volunteer
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role – no prior experience is required
- Happy to be part of a team and collaborate effectively with others
- Happy to speak with other people, and follow instructions to complete a task
What\\\’s in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
Disclaimer
Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
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Till Volunteer (Lanark) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till Volunteer (Lanark)
✨Tip Number 1
Get to know the shop and its mission! Before your chat with the manager, take a moment to familiarise yourself with Oxfam's values and what they stand for. This will help you connect better and show that you're genuinely interested in making a difference.
✨Tip Number 2
Be yourself during the initial chat! The manager is looking for friendly, reliable individuals, so let your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere in the shop.
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the different roles available and how you can get involved. This not only demonstrates your eagerness but also helps you find the best fit for your skills and interests.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can go a long way. It shows appreciation for their time and reinforces your interest in volunteering with Oxfam. Plus, it keeps you on their radar!
We think you need these skills to ace Till Volunteer (Lanark)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your love for working with people.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Whether it’s customer service or teamwork, we want to see how you can contribute to our mission at Oxfam!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Show Your Friendly Side
As a till volunteer, you'll be the friendly face of the shop. Practice your warm greetings and positive body language. Think about how you can make customers feel welcome and valued during your initial chat.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Share examples of times when you've picked up new skills quickly or adapted to new situations. This will show that you're ready to embrace the training provided.
✨Ask Questions
Prepare a few questions to ask the manager during your chat. This could be about the role, the team, or how you can contribute to Oxfam's goals. It shows your enthusiasm and helps you get a better understanding of what to expect.
