At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community empowerment.
- Benefits: Gain valuable retail experience, flexible hours, and potential references for future jobs.
- Other info: Enjoy a supportive environment with comprehensive training and health safety measures.
- Why this job: Make a real difference while meeting like-minded people and learning new skills.
- Qualifications: No experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re searching for friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or stay active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Friday's Morning - Wembley Central) employer: Oxfam International
At Oxfam, we offer a unique volunteering experience where you can make a tangible impact in your community while gaining valuable retail skills. Our welcoming work culture fosters collaboration and inclusivity, allowing you to connect with like-minded individuals who share your passion for creating a fairer world. With flexible volunteering options and comprehensive training, you'll not only contribute to a meaningful cause but also grow personally and professionally in our vibrant Wembley Central shop.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Friday's Morning - Wembley Central)
✨Tip Number 1
Get to know the shop and its vibe before your chat! Swing by Oxfam, check out the layout, and see how the team interacts with customers. This will help you feel more confident and show that you're genuinely interested in being part of the community.
✨Tip Number 2
When you meet the manager, be yourself! Share your passion for making a difference and how you can contribute to the shop's mission. Remember, they’re looking for friendly faces, so let your personality shine through!
✨Tip Number 3
Ask questions during your initial chat! Inquire about the tasks you'll be doing, the team dynamics, and any training opportunities. This shows you're eager to learn and get involved, which is exactly what Oxfam values.
✨Tip Number 4
Don’t forget to follow up after your chat! A quick thank-you message can go a long way in leaving a positive impression. Plus, it shows that you’re keen on joining the team and making a difference together!
We think you need these skills to ace Till Volunteer (Friday's Morning - Wembley Central)
Some tips for your application 🫡
Be Yourself!:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that align with the Till Volunteer role. Whether it’s customer service or teamwork, we love seeing how you can contribute to our mission!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your motivations and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your volunteering journey with Oxfam.
How to prepare for a job interview at Oxfam International
✨Know Your Role
Before your chat with the manager, take some time to understand what being a Till Volunteer at Oxfam involves. Familiarise yourself with the tasks like handling customer transactions and providing great service. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Your Passion
Oxfam is all about making a difference, so let your passion shine through! Be prepared to talk about why you want to volunteer and how you can help create a welcoming atmosphere in the shop. Sharing personal stories or experiences related to community service can really make you stand out.
✨Be Friendly and Approachable
As a Till Volunteer, you'll be the friendly face of the shop. Practice your smile and think about how you can engage with customers. During your initial chat, demonstrate your ability to connect with others and show that you’re a team player who enjoys working with people.
✨Ask Questions
Don’t hesitate to ask questions during your chat with the manager. This shows your enthusiasm and willingness to learn. Inquire about the training provided, the team dynamics, or any specific areas of the shop you might be interested in. It’s a great way to show that you’re proactive and keen to get involved!
