At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and creating a welcoming atmosphere.
- Company: Join Oxfam, a charity dedicated to making the world fairer.
- Benefits: Lunch and travel costs covered, plus access to training and development.
- Other info: Flexible hours, meet like-minded people, and grow your confidence.
- Why this job: Gain valuable retail experience while helping create inspiring collections.
- Qualifications: No prior experience needed; just be reliable and willing to learn.
The predicted salary is between 7 - 10 £ per hour.
About the role
Please note: This role is only suitable for applicants aged 18 and over. As a till volunteer, you will be the friendly face of our shop, handling customer transactions with a smile. You will provide top customer service and help create a warm, welcoming atmosphere that keeps customers coming back.
Why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: help create exciting and inspiring collections across high‑street shops, e‑commerce hubs, and an online shop.
- Increase Your Skills: gain valuable retail experience, such as merchandising, customer service, and teamwork.
- Find Your Community: meet like‑minded people who share your passion for a fairer world.
- Flexibility: choose a few hours a week that fit your schedule.
What you will be doing:
- Chat with customers and operate the till.
- Select, sort, and price donated stock.
- Create eye‑catching window and in‑store displays (visual merchandising).
- Accept donations, speak to donors, and ask a few questions.
- Label donations correctly to maximise income.
- Occasionally lift boxes, with safe work practices and all required training.
- Undertake other shop‑related tasks as agreed with the manager.
The skills you need:
- Reliable and on time for your volunteering.
- Willing to learn; no prior experience required.
- Team player who collaborates effectively with others.
- Good communication skills; comfortable speaking with people and following instructions.
What’s in it for you:
- Some lunch and travel costs covered.
- Access to training and development.
- Opportunity to grow confidence and meet new people.
- Flexible volunteering schedules.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we will consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have difficulties providing a reference, speak to a manager for assistance.
Till Volunteer (Derbyshire) employer: Oxfam International
Oxfam is an exceptional employer for those looking to make a meaningful impact while gaining valuable retail experience. As a Till Volunteer in Derbyshire, you'll enjoy a flexible schedule, access to training and development opportunities, and the chance to connect with like-minded individuals who share your passion for social justice. With a supportive work culture that prioritises inclusivity and community, Oxfam offers a rewarding environment where you can grow your skills and confidence.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Derbyshire)
✨Tip Number 1
Get to know the shop and its vibe before your interview. Pop in, chat with the current volunteers or staff, and soak up the atmosphere. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like dealing with a tricky customer or making small talk. Being prepared will help you shine during any face-to-face interactions.
✨Tip Number 3
When you apply through our website, make sure to highlight your enthusiasm for the role. Share why you want to be a Till Volunteer and how you can contribute to creating that warm, welcoming atmosphere Oxfam is known for.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart. It shows you're proactive and really keen on joining the team.
We think you need these skills to ace Till Volunteer (Derbyshire)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at Oxfam International
✨Know the Role Inside Out
Before your interview, make sure you understand what being a till volunteer involves. Familiarise yourself with customer service basics, how to operate a till, and the importance of creating a welcoming atmosphere. This will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with customers, be prepared to demonstrate your communication skills. Think of examples where you've successfully engaged with others, whether in a previous job or in everyday situations. A friendly attitude goes a long way!
✨Be Ready to Discuss Teamwork
Oxfam values collaboration, so come equipped with stories that highlight your ability to work well in a team. Whether it’s a school project or a group activity, share how you contributed and what you learned from working with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how Oxfam measures success in their shops. This shows your enthusiasm and helps you gauge if it's the right fit for you.
