At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Flexible volunteering hours, training opportunities, and some lunch and travel costs covered.
- Other info: Meet like-minded people and grow your confidence in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 7 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till. Selecting, sorting, and pricing donated stock. Visual merchandising: creating eye-catching window and in-store displays. Accepting donations from members of the public, speaking to the donors and asking them a few questions. Following clear instructions to label donations in order to maximise income. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Blackheath SE London, Wednesday mornings) employer: Oxfam International
Oxfam is an exceptional employer that empowers volunteers to make a tangible difference in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only enhance your skills but also connect with like-minded individuals who share your passion for creating a fairer world. Join us in Blackheath, where every hour you contribute helps turn pre-loved treasures into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Blackheath SE London, Wednesday mornings)
✨Tip Number 1
Get to know the shop and its mission! Before your chat with the manager, take a moment to learn about Oxfam's values and what they stand for. This will show that you're genuinely interested and ready to contribute to their cause.
✨Tip Number 2
Be yourself during the initial chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can bring a friendly vibe to the shop. Authenticity goes a long way!
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the team, the role, and how you can make a difference. This not only helps you understand the position better but also demonstrates your eagerness to get involved.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can leave a lasting impression. It shows your appreciation for the opportunity and keeps you on their radar as they consider volunteers.
We think you need these skills to ace Till Volunteer (Blackheath SE London, Wednesday mornings)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for the role.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer position. Even if you don’t have direct experience, think about how your past roles or activities can translate into this role – we love seeing creativity!
Keep It Clear and Concise:While we appreciate detail, it’s important to keep your application clear and to the point. Use simple language and avoid jargon – we want to understand your message without any confusion!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your volunteering journey with Oxfam.
How to prepare for a job interview at Oxfam International
✨Know Your Role
Before your chat with the manager, take some time to understand what being a Till Volunteer at Oxfam involves. Familiarise yourself with the tasks like handling customer transactions and providing great service. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Your Passion
Oxfam is all about making a difference, so be sure to express your passion for helping others during your conversation. Share any experiences or reasons why you want to volunteer, as this will resonate with the team and highlight your commitment to their mission.
✨Be Friendly and Approachable
As a Till Volunteer, you'll be the friendly face of the shop. Practice your smile and think about how you can create a welcoming atmosphere. Being warm and approachable during your initial chat will help you make a great first impression.
✨Ask Questions
Don’t hesitate to ask questions during your chat! Inquire about the training provided, the team dynamics, or any specific tasks you might be involved in. This shows that you're engaged and eager to learn more about the role and the organisation.
