At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Gain valuable retail experience, meet new people, and enjoy flexible volunteering hours.
- Other info: Enjoy lunch and travel cost coverage, plus access to training and support.
- Why this job: Make a real difference while learning new skills and having fun!
- Qualifications: No experience needed; just bring your passion for helping others.
The predicted salary is between 7 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.
As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile. You’ll provide top customer service and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, eCommerce hubs and online shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till. Selecting, sorting, and pricing donated stock. Visual merchandising: creating eye‑catching window and in‑store displays. Accepting donations from members of the public, speaking to the donors and asking them a few questions. Following clear instructions to label donations in order to maximise income. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role – no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What’s in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Blackheath SE London, Sundays 1 to 3pm) employer: Oxfam International
Oxfam is an exceptional employer for those looking to make a meaningful impact in their community while gaining valuable retail experience. As a Till Volunteer in Blackheath, you'll enjoy a flexible schedule, comprehensive training, and the opportunity to connect with like-minded individuals who share your passion for creating a fairer world. Join us in transforming pre-loved items into vital resources that empower communities globally, all while developing your skills in a supportive and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Blackheath SE London, Sundays 1 to 3pm)
✨Tip Number 1
Get to know the shop and its vibe! Before you apply, pop in and have a chat with the team. This shows your genuine interest and helps you understand what Oxfam is all about.
✨Tip Number 2
Be yourself during that initial chat with the manager. They want to see your personality shine through, so don’t be shy! Share your passion for making a difference and how you can contribute.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've helped others or created a positive experience. This will help you stand out as the friendly face they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your chat! A quick thank-you message can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they consider volunteers.
We think you need these skills to ace Till Volunteer (Blackheath SE London, Sundays 1 to 3pm)
Some tips for your application 🫡
Be Yourself!:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Even if you haven’t worked in retail before, think about times you've provided great customer service or worked as part of a team!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your motivations and how you can contribute to our mission at Oxfam.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Oxfam International
✨Know Your Why
Before heading into the chat, think about why you want to volunteer with Oxfam. Reflect on your passion for making a difference and how this role aligns with your values. Being able to articulate your motivation will show your genuine interest.
✨Show Off Your People Skills
As a till volunteer, you'll be interacting with customers regularly. Practice friendly greetings and responses to common questions. Think of examples from your past experiences where you've provided great customer service or worked well in a team.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Mention any skills you’re eager to develop, like merchandising or teamwork. This shows that you're adaptable and ready to contribute positively to the shop environment.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role or the team. This not only demonstrates your interest but also helps you understand what’s expected. It’s a great way to show that you’re proactive and engaged!
