At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Comprehensive training provided, with a focus on a safe and inclusive environment.
- Why this job: Make a real difference while gaining valuable skills and meeting like-minded people.
- Qualifications: No experience needed; just bring your passion for helping others and teamwork.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer:
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
17 South Street, Bishop's Stortford, Hertfordshire, CM23 3AB, United Kingdom
Till Volunteer (Bishop's Stortford) employer: Oxfam International
At Oxfam, we offer a unique volunteering experience where you can make a tangible impact in your community while gaining valuable retail skills. Our welcoming and inclusive work culture fosters personal growth and connection with like-minded individuals who share a passion for creating a fairer world. With flexible volunteering options and comprehensive training, you'll not only contribute to a meaningful cause but also enhance your confidence and employability in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Bishop's Stortford)
✨Tip Number 1
Get to know the shop! Before your initial chat, pop into the Oxfam store and familiarise yourself with the layout and vibe. This will help you feel more comfortable and show the manager that you're genuinely interested in being part of the team.
✨Tip Number 2
Be yourself during the chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere for customers.
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the different roles available in the shop. This not only demonstrates your interest but also helps you find where you can make the biggest impact.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can go a long way. It shows your appreciation and keeps you fresh in their mind as they consider volunteers for the role.
We think you need these skills to ace Till Volunteer (Bishop's Stortford)
Some tips for your application 🫡
Be Yourself!:When you're filling out your application, let your personality shine through. We want to know the real you, so don’t be afraid to show your passion for making a difference and your love for working with people!
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Even if you don’t have direct experience, think about times you've provided great customer service or worked in a team – we want to see that enthusiasm!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes it easier for us to see how you’d fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our mission there!
How to prepare for a job interview at Oxfam International
✨Know Your Why
Before heading into the chat, think about why you want to volunteer with Oxfam. Reflect on your passion for making a difference and how this role aligns with your values. Being able to articulate your motivation will show your genuine interest.
✨Show Off Your People Skills
As a till volunteer, you'll be interacting with customers regularly. Practice friendly greetings and responses to common questions. Think of examples from your past where you've provided great customer service or worked well in a team – these will come in handy!
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Mention any skills you’re eager to develop, like merchandising or teamwork. This shows that you're adaptable and ready to contribute positively to the shop environment.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role or the team. This not only demonstrates your enthusiasm but also helps you understand what’s expected. Plus, it’s a great way to show that you’re genuinely interested in being part of the Oxfam community.
