At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Meet like-minded individuals and grow your confidence in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: No prior experience needed; just bring your passion for helping others!
Please note: This role is only suitable for applicants aged 18 and over. At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till. Selecting, sorting, and pricing donated stock. Visual merchandising: creating eye‑catching window and in‑store displays. Accepting donations from members of the public, speaking to the donors and asking them a few questions. Following clear instructions to label donations in order to maximise income. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What’s in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Afternoon shift - Wembley Central HA9 7AB) employer: Oxfam International
At Oxfam, we are more than just a charity shop; we are a community of passionate individuals dedicated to creating a fairer world. As a Till Volunteer in Wembley Central, you will enjoy a flexible volunteering schedule, gain valuable retail experience, and connect with like-minded people while making a meaningful impact. With comprehensive training and support, plus the opportunity to develop new skills, Oxfam is the perfect place for those looking to contribute positively to their community.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Afternoon shift - Wembley Central HA9 7AB)
✨Tip Number 1
Get to know the shop and its vibe before your chat! Pop in, say hi, and soak up the atmosphere. This will help you feel more comfortable and show the manager that you're genuinely interested.
✨Tip Number 2
Be ready to share why you want to volunteer with Oxfam. Think about what excites you about the role and how you can contribute to the team. Passion goes a long way!
✨Tip Number 3
Practice your customer service skills! Whether it’s chatting with friends or helping someone at the shop, showing you can engage with people will make you stand out as a friendly face.
✨Tip Number 4
Don’t forget to check out our website for any updates or tips on volunteering. We’re here to support you every step of the way, so let’s make this happen together!
We think you need these skills to ace Till Volunteer (Afternoon shift - Wembley Central HA9 7AB)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for the role.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer position. Even if you haven't worked in retail before, think about how your past experiences can translate into great customer service!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to see why you'd be a fantastic fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a Till Volunteer contributes to that. This will show your genuine interest and commitment.
✨Show Your Friendly Side
As a Till Volunteer, you'll be the friendly face of the shop. Practice your warm greetings and customer service skills. Think about how you can create a welcoming atmosphere for customers, as this is key to making them feel valued and appreciated.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn during your chat. Share examples of times when you've picked up new skills quickly or adapted to new environments. This will demonstrate your enthusiasm for the role and your ability to grow.
✨Ask Questions
Prepare a few questions to ask the manager about the role and the team. This shows your interest and helps you understand what to expect. You might ask about the types of tasks you'll be doing or how the team collaborates to create a positive shopping experience.
