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- Tasks: Lead a team of volunteers to ensure smooth shop operations and customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Gain valuable retail experience, flexible hours, and potential references for future jobs.
- Why this job: Make a real difference in your community while meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion and reliability.
- Other info: Comprehensive training provided and a supportive, inclusive environment.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we’re not just selling pre-loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
By undertaking this role you will be enabling the shop to open for trading and close up, supervise and lead other volunteers in undertaking tasks and duties that enable the smooth running of the shop, and support the management team in task management.
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising a team, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Shift Lead Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Opening or closing the shop.
- Ensuring that the shop is ready to trade or cashing up at the end of trade.
- Allocating tasks to members of the volunteer team.
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great service on the till.
- Researching valuable and vintage stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Confident communicator.
What’s in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Unit 8 Boroughfields Precinct, Royal Wootton Bassett, Wiltshire, SN4 7AX, United Kingdom
Shift Lead Volunteer (Royal Wootton Bassett) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead Volunteer (Royal Wootton Bassett)
✨Tip Number 1
Get to know the shop and its vibe before your chat with the manager. Pop in, have a look around, and maybe even strike up a conversation with current volunteers or customers. This will help you feel more comfortable and show your genuine interest!
✨Tip Number 2
When you meet the manager, be yourself! Share your passion for making a difference and how you can contribute to the team. Remember, they’re looking for friendly, reliable individuals, so let your personality shine through.
✨Tip Number 3
Don’t hesitate to ask questions during your initial chat. Whether it’s about the tasks you’ll be doing or the team dynamics, showing curiosity demonstrates your eagerness to learn and be part of the Oxfam community.
✨Tip Number 4
After your chat, follow up with a quick thank-you message. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to start building a positive relationship with the management team!
We think you need these skills to ace Shift Lead Volunteer (Royal Wootton Bassett)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to share your passion for making a difference.
Tailor Your Application: Make sure to highlight any relevant skills or experiences that relate to the Shift Lead Volunteer role. Whether it’s teamwork, customer service, or just a love for second-hand treasures, show us why you’d be a great fit!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity as much as we appreciate enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your volunteering journey with Oxfam.
How to prepare for a job interview at Oxfam International
✨Know Your Oxfam
Before your chat, take some time to research Oxfam and its mission. Understand their values and how they contribute to the community. This will show your genuine interest in the role and help you connect with the team.
✨Show Your Team Spirit
As a Shift Lead Volunteer, you'll be working closely with others. Be ready to share examples of how you've collaborated in the past. Highlight your ability to lead and support fellow volunteers, as teamwork is key in this role.
✨Be Ready to Learn
Since no prior experience is needed, emphasise your willingness to learn new skills. Talk about any previous experiences where you adapted quickly or took on new challenges. This will demonstrate your enthusiasm for personal growth.
✨Ask Questions
Don’t hesitate to ask questions during your initial chat. Inquire about the shop's operations, volunteer tasks, or training opportunities. This shows that you're engaged and eager to understand how you can contribute effectively.