At a Glance
- Tasks: Serve customers with a smile and handle transactions at our shop.
- Company: Join Oxfam, a movement for a fairer world through retail.
- Benefits: Gain valuable skills, meet new people, and flexible volunteering hours.
- Other info: Enjoy lunch and travel cost coverage, plus access to training and support.
- Why this job: Make a real difference while having fun and learning in a supportive environment.
- Qualifications: No experience needed, just a passion for helping others and teamwork.
The predicted salary is between 7 - 12 € per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Sevenoaks - SUNDAY SERVING CUSTOMERS 10am til 2pm) employer: Oxfam International
At Oxfam, we offer a unique volunteering experience that not only allows you to contribute to a fairer world but also helps you develop valuable skills in a supportive and friendly environment. As a Till Volunteer in Sevenoaks, you'll enjoy flexible hours, access to training, and the opportunity to connect with like-minded individuals while making a real impact in your community. Join us and be part of a movement that transforms pre-loved items into resources that empower communities worldwide!
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Sevenoaks - SUNDAY SERVING CUSTOMERS 10am til 2pm)
✨Tip Number 1
Get to know the shop and its vibe! Before your chat with the manager, pop in and see how things run. Familiarising yourself with the environment will help you feel more confident and show your genuine interest.
✨Tip Number 2
Be ready to share your passion! When you meet the manager, talk about why you want to volunteer at Oxfam. Whether it’s your love for second-hand treasures or making a difference, let your enthusiasm shine through.
✨Tip Number 3
Show off your people skills! As a till volunteer, customer service is key. Practice your friendly greetings and how you’d handle transactions. A warm smile and a positive attitude can go a long way in making customers feel welcome.
✨Tip Number 4
Don’t forget to ask questions! During your initial chat, inquire about the team dynamics, training opportunities, and any specific tasks you might enjoy. This shows you’re keen to get involved and learn more about the role.
We think you need these skills to ace Till Volunteer (Sevenoaks - SUNDAY SERVING CUSTOMERS 10am til 2pm)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for the role.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer position. Even if you don’t have direct experience, think about how your past roles or activities can translate into great customer service and teamwork.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your motivations and qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple!
How to prepare for a job interview at Oxfam International
✨Know Your Role
Familiarise yourself with the Till Volunteer position and what it entails. Understand the importance of customer service and how your role contributes to Oxfam's mission. This will help you convey genuine enthusiasm during your chat.
✨Show Your Passion
Express your desire to make a difference in the community. Share any personal experiences or motivations that drive your interest in volunteering with Oxfam. This will resonate well with the manager and show that you're aligned with their values.
✨Be Friendly and Approachable
Since you'll be the friendly face of the shop, practice being warm and welcoming. Smile, maintain eye contact, and engage in light conversation. This will demonstrate your ability to connect with customers and create a positive atmosphere.
✨Ask Questions
Prepare a few questions about the role or the team. This shows your interest and eagerness to learn. It could be about the training process, the types of donations received, or how the team collaborates. Engaging in this way can leave a lasting impression.
