At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community support.
- Benefits: Lunch and travel costs covered, flexible hours, and access to training.
- Other info: Enjoy a supportive environment with opportunities for personal growth and references for future jobs.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your reliability and passion for helping others.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile, providing top customer service and creating a warm, welcoming atmosphere that keeps customers coming back.
Why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high‑street shops, eCommerce hubs and online shop, you help create exciting collections – retail therapy with a purpose.
- Increase Your Skills: Build valuable retail experience in merchandising, customer service and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We offer flexible volunteering options – a few hours a week is all it takes.
Oxfam is a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it.
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop – 91 High Street, Sevenoaks, Kent, TN13 1LE, United Kingdom
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed – we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in. You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or simply keep active. By volunteering with us you will be raising essential funds for Oxfam while learning new skills and meeting some incredible people.
What you will be doing:
- Undertake shop‑related tasks agreed with the manager, such as chatting with customers and giving great service on the till.
- Select, sort and price donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accept donations and speak to donors, asking clarifying questions.
- Label donations in accordance with clear instructions to maximise income.
- Occasionally lift boxes – we prioritise a safe working environment and provide comprehensive health and safety training.
The skills you need:
- Reliability and punctuality for your volunteering.
- Full training and support – no prior experience required.
- Ability to be part of a team and collaborate effectively.
- Good communication skills and ability to follow instructions.
What's in it for you:
- Lunch and travel costs paid (speak with the manager to understand coverage).
- Access to training and development.
- Grow confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have difficulties providing a reference, speak to a manager for assistance.
What happens next? After you apply, the manager will ask you to come in for an initial chat (not an interview), to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whichever area of the shop interests you.
Till Volunteer (Sevenoaks SATURDAY serving on till URGENTLY needed AM or PM) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you will not only develop new skills but also connect with like-minded people who share your passion for creating a fairer world. Join us at our Sevenoaks shop, where every transaction helps turn pre-loved treasures into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Sevenoaks SATURDAY serving on till URGENTLY needed AM or PM)
✨Tip Number 1
Get to know the shop and its vibe! Before you apply, pop in for a chat or just to browse. This way, you’ll get a feel for the atmosphere and can mention it in your conversation with the manager.
✨Tip Number 2
Show your passion for Oxfam’s mission! When you chat with the manager, share why you want to volunteer and how you can contribute to making a difference. It’ll show you’re genuinely interested!
✨Tip Number 3
Be ready to talk about your availability. Since they need volunteers urgently, being flexible with your hours can really set you apart. Let them know when you can help out, whether it’s AM or PM!
✨Tip Number 4
Don’t forget to follow up after your initial chat! A quick message thanking the manager for their time can keep you fresh in their mind and show your enthusiasm for the role.
We think you need these skills to ace Till Volunteer (Sevenoaks SATURDAY serving on till URGENTLY needed AM or PM)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and why you want to join Oxfam.
Highlight Your Skills:Even if you don’t have prior experience, think about the skills you do have. Whether it’s being a great communicator or having a knack for teamwork, make sure to mention these in your application!
Follow Instructions:Make sure to read the application instructions carefully. We appreciate attention to detail, so double-check that you’ve included everything we ask for before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey to becoming a Till Volunteer!
How to prepare for a job interview at Oxfam International
✨Know the Mission
Before your chat with the manager, take some time to understand Oxfam's mission and values. Familiarise yourself with their work in empowering communities and how your role as a till volunteer contributes to that. This shows genuine interest and helps you connect with the team.
✨Show Your Friendly Side
As a till volunteer, being approachable and friendly is key. During your initial chat, let your personality shine through! Share experiences where you've provided great customer service or worked well in a team. This will demonstrate that you’re the warm, welcoming face they’re looking for.
✨Ask Questions
Don’t hesitate to ask questions during your chat. Inquire about the training process, what a typical day looks like, or how you can contribute to creating eye-catching displays. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Be Open to Learning
Since no prior experience is required, emphasise your willingness to learn and adapt. Mention any skills you’re eager to develop, whether it’s customer service or merchandising. This attitude will resonate well with the manager and highlight your commitment to making a difference.
