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- Tasks: Serve customers, handle payments, and create a welcoming shop environment.
- Company: Join the Oxfam community and make a difference.
- Benefits: Lunch and travel costs covered, plus valuable skills development.
- Why this job: Boost your CV while helping those in need and meeting new people.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
- Other info: Flexible volunteering hours to fit your schedule.
Join the Oxfam community
As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!
About this role
We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:
- Improving your communication skills in this customer-facing role
- Serving customers on the till, handling cash and card payments
- Creating a friendly shop environment to make everyone feel welcome
Volunteering that works for you
Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
If you can’t apply online, please visit the shop or contact us on givetime@oxfam.org.uk
What happens next?
After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
What you will be doing
- Making everyone feel welcome
- Serving customers on the till
- Handling cash and card payments
- Helping donors as they come in
- Keeping the shop clean and tidy
The skills you need
- Helpful and friendly
- Happy to be part of a team
- Excited to learn new skills
- Up for trying a range of shop tasks
What’s in it for you
- Some lunch and travel costs
- Improve language and communication skills in a customer facing role
- Boost your CV by learning transferable skills
- Grow your confidence and meet new people
- We can be flexible around your education, family, work, or health etc.
- Possible references for future employers
Disclaimer
We need one reference and proof of ID for all volunteers and ask you to sign up to Oxfam\’s Code of Conduct.
105 Crockhamwell Rd, Woodley, Reading, Wokingham, RG5 3JP, United Kingdom
When you can volunteer
Morning
Afternoon
Evening
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Apply
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Sales Assistant Volunteer (Woodley Bookshop) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Volunteer (Woodley Bookshop)
✨Tip Number 1
Get to know the Oxfam community! Before you apply, pop into the shop and chat with the current volunteers. This will give you a feel for the vibe and help you understand what they’re looking for in a Sales Assistant Volunteer.
✨Tip Number 2
When you apply, be yourself! Show your enthusiasm for helping others and your willingness to learn. Oxfam values friendly faces, so let your personality shine through during that initial chat with the manager.
✨Tip Number 3
Don’t hesitate to ask questions! Whether it’s about the role or the training provided, showing curiosity demonstrates your commitment. Plus, it’ll help you feel more comfortable once you start volunteering.
✨Tip Number 4
Finally, keep an open mind about the tasks you might take on. Volunteering is all about flexibility, so be ready to try different roles in the shop. This will not only boost your skills but also make your experience more enjoyable!
We think you need these skills to ace Sales Assistant Volunteer (Woodley Bookshop)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and being part of the Oxfam community.
Highlight Your Skills: Even if you don’t have direct experience, think about any skills that could be relevant. Whether it’s being friendly, a team player, or eager to learn, make sure to mention these in your application!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and keep your sentences short and to the point. This helps us get a quick understanding of who you are and what you can bring to the team.
Apply Online: We encourage you to apply through our website for a smooth process. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Oxfam International
✨Be the Friendly Face
Since you'll be serving customers, it's crucial to showcase your friendly and approachable nature. Practice a warm smile and positive body language before the chat. Think about how you can make people feel welcome and comfortable in the shop.
✨Show Your Team Spirit
Oxfam values teamwork, so be ready to discuss your experiences working with others. Even if you haven't volunteered before, think of times when you've collaborated in school or other activities. Highlight your excitement to learn and contribute to the team.
✨Prepare for Customer Scenarios
While you don’t need prior experience, it’s helpful to think about how you would handle different customer situations. Consider common scenarios like dealing with questions or complaints, and practice your responses. This will show that you're proactive and ready to jump in.
✨Ask Questions
At the end of your chat, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how you can best support the team. This shows your genuine interest in the role and helps you understand how you can fit in.