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- Tasks: Serve customers at the till and create a welcoming shop environment.
- Company: Join Oxfam, a global movement fighting poverty since 1947.
- Benefits: Enjoy lunch and travel costs covered, plus flexible volunteering hours.
- Why this job: Make a real difference while boosting your confidence and skills.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Meet new people and have fun while supporting a good cause!
As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!
About this role
We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:
- Improving your communication skills in this customer-facing role
- Serving customers on the till, handling cash and card payments
- Creating a friendly shop environment to make everyone feel welcome
Volunteering that works for you
Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you.You can find out more about volunteering with Oxfam here.
What happens next?
After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Join the Oxfam community
As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!
About this role
We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:
- Improving your communication skills in this customer-facing role
- Serving customers on the till, handling cash and card payments
- Creating a friendly shop environment to make everyone feel welcome
Volunteering that works for you
Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
If you can’t apply online, please visit the shop or contact us on givetime@oxfam.org.uk
Everyone has something to offer
At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you.You can find out more about volunteering with Oxfam here.
What happens next?
After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role
Volunteer role
Sales Assistant Volunteer
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
Together we can help people facing poverty all over the world – all from right here, in this very shop. Join our friendly team as an Oxfam Volunteer and you’ll find yourself at the heart of your community, making amazing things happen.
What Oxfam does
Oxfam is a movement of people from around the world who won’t live with poverty.We have two key aims:
- Responding to emergencies happening in the world now, giving vital support to people facing poverty due to conflict, climate change and natural disasters.
- Empowering communities to challenge and change systems that promote inequality, so together we can beat poverty for good.
Oxfam shops have been fundraising to support Oxfam’s work since 1947, raising millions every year to support people facing poverty. Find out more about Oxfam’s work at oxfam.org.uk
Young Volunteers
The minimum age to volunteer with Oxfam is 14 years old. If a role is not suitable for someone under 18 we will happily try to find an alternative role. Parental consent and safeguarding considerations will be required for those under 18. You can find out more about safeguarding on our website.
Covid-19
We want to make sure everyone feels safe in our shops. Our shops comply fully with regulations and we provide PPE.
Let’s beat poverty together.
What you will be doing
- Making everyone feel welcome
- Serving customers on the till
- Handling cash and card payments
- Helping donors as they come in
- Keeping the shop clean and tidy
The skills you need
- Helpful and friendly
- Happy to be part of a team
- Excited to learn new skills
- Up for trying a range of shop tasks
What\’s in it for you
- Some lunch and travel costs
- Improve language and communication skills in a customer facing role
- Boost your CV by learning transferable skills
- Grow your confidence and meet new people
- We can be flexible around your education, family, work, or health etc.
- Possible references for future employers
Disclaimer
We need one reference and proof of ID for all volunteers and ask you to sign up to Oxfam\’s Code of Conduct.
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Sales Assistant Volunteer (Northampton) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Volunteer (Northampton)
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to fighting poverty will help you connect with the team and demonstrate your passion for their cause during your initial chat.
✨Tip Number 2
Practice your customer service skills before your chat. Think about how you would greet customers, handle transactions, and create a welcoming atmosphere in the shop. This will show your enthusiasm for the role.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Oxfam values volunteers who can adapt to different roles, so think about how you can fit into their schedule and what tasks you might enjoy.
✨Tip Number 4
Show your willingness to learn new skills. Since Oxfam provides training, express your eagerness to develop your communication and teamwork abilities, which will make you a more appealing candidate.
We think you need these skills to ace Sales Assistant Volunteer (Northampton)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Oxfam is looking for in a Sales Assistant Volunteer. Highlight key responsibilities and skills required, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the role. Even if you don't have direct experience, emphasise your willingness to learn and any transferable skills you may have.
Craft a Personal Statement: Write a personal statement that showcases your passion for volunteering and helping others. Mention why you want to join Oxfam specifically and how you can contribute to their mission.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, even for a volunteer position.
How to prepare for a job interview at Oxfam International
✨Show Your Friendly Side
As a Sales Assistant Volunteer, being friendly and approachable is key. During your initial chat, make sure to smile and engage warmly with the manager. This will help convey your enthusiasm for the role and your ability to create a welcoming environment for customers.
✨Demonstrate Your Willingness to Learn
Since no prior experience is required, emphasise your eagerness to learn new skills. Mention any past experiences where you quickly adapted to new tasks or environments, showcasing your flexibility and readiness to take on various shop responsibilities.
✨Highlight Team Spirit
Oxfam values teamwork, so be prepared to discuss how you work well with others. Share examples of times you've collaborated in a group setting, whether in school, sports, or other volunteer roles, to illustrate your ability to contribute positively to the team.
✨Express Your Passion for the Cause
Make it clear that you understand Oxfam's mission and are passionate about helping those in need. Share why you want to volunteer specifically with Oxfam and how you believe your role can make a difference in the community.
