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- Tasks: Serve customers at the till and create a welcoming shop environment.
- Company: Join Oxfam, a global movement fighting poverty since 1947.
- Benefits: Enjoy lunch and travel costs covered, plus flexible volunteering hours.
- Why this job: Make a real difference while boosting your confidence and skills.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Volunteering is flexible to fit your schedule; meet new people and have fun!
As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!
We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:
- Improving your communication skills in this customer-facing role
- Serving customers on the till, handling cash and card payments
- Creating a friendly shop environment to make everyone feel welcome
Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you.
What happens next? After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Together we can help people facing poverty all over the world – all from right here, in this very shop. Join our friendly team as an Oxfam Volunteer and you’ll find yourself at the heart of your community, making amazing things happen.
Oxfam is a movement of people from around the world who won’t live with poverty. We have two key aims:
- Responding to emergencies happening in the world now, giving vital support to people facing poverty due to conflict, climate change and natural disasters.
- Empowering communities to challenge and change systems that promote inequality, so together we can beat poverty for good.
Oxfam shops have been fundraising to support Oxfam’s work since 1947, raising millions every year to support people facing poverty.
The minimum age to volunteer with Oxfam is 14 years old. If a role is not suitable for someone under 18 we will happily try to find an alternative role. Parental consent and safeguarding considerations will be required for those under 18.
We want to make sure everyone feels safe in our shops. Our shops comply fully with regulations and we provide PPE.
What you will be doing:
- Making everyone feel welcome
- Serving customers on the till
- Handling cash and card payments
- Helping donors as they come in
- Keeping the shop clean and tidy
The skills you need:
- Helpful and friendly
- Happy to be part of a team
- Excited to learn new skills
- Up for trying a range of shop tasks
What’s in it for you:
- Some lunch and travel costs
- Improve language and communication skills in a customer facing role
- Boost your CV by learning transferable skills
- Grow your confidence and meet new people
- We can be flexible around your education, family, work, or health etc.
We need one reference and proof of ID for all volunteers and ask you to sign up to Oxfam's Code of Conduct.
Sales Assistant Volunteer (Chippenham) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Volunteer (Chippenham)
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to fighting poverty will help you connect with the team and demonstrate your passion for their cause during your initial chat.
✨Tip Number 2
Practice your customer service skills before your chat. Think about how you would greet customers, handle transactions, and create a welcoming atmosphere in the shop. This will show your enthusiasm for the role.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since volunteering can be tailored to fit your schedule, being open about when you can help will make it easier for the manager to find a suitable role for you.
✨Tip Number 4
Show your willingness to learn new skills. Mention any specific areas of the shop you're interested in, whether it's working at the till or helping with donations, as this will highlight your eagerness to contribute.
We think you need these skills to ace Sales Assistant Volunteer (Chippenham)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Oxfam is looking for in a Sales Assistant Volunteer. Highlight key responsibilities and skills required, such as customer service and teamwork.
Tailor Your Application: When writing your application, make sure to tailor it to the specific role. Mention your enthusiasm for helping others and any relevant experiences, even if they are informal or voluntary.
Show Your Personality: Oxfam values a friendly and welcoming atmosphere. Use your application to showcase your personality and how you can contribute to creating a positive environment in the shop.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammar errors, and ensure that your message is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Oxfam International
✨Show Your Enthusiasm
As a Sales Assistant Volunteer, it's important to convey your passion for helping others. Be sure to express your excitement about the role and how you can contribute to Oxfam's mission of fighting poverty.
✨Demonstrate Your Communication Skills
Since this role involves serving customers, practice clear and friendly communication. Think of examples where you've successfully interacted with people, even if it's in a casual setting, to showcase your ability to create a welcoming environment.
✨Be Open to Learning
Oxfam provides ongoing training, so highlight your willingness to learn new skills. Share any past experiences where you've adapted to new tasks or environments, showing that you're ready to embrace the training offered.
✨Ask Questions
During your initial chat, don't hesitate to ask questions about the role and the team. This shows your genuine interest and helps you understand how you can best fit into the shop's environment.
