At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Comprehensive health and safety training provided; we welcome everyone to apply.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others!
The predicted salary is between 7 - 12 € per hour.
Note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we’re not just selling pre-loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile. You’ll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till. Selecting, sorting, and pricing donated stock. Visual merchandising: creating eye-catching window and in-store displays. Accepting donations from members of the public, speaking to the donors and asking them a few questions. Following clear instructions to label donations in order to maximise income. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role – no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What’s in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Location: 133/135 Cowley Road, Oxford, Oxfordshire, OX4 1HU, United Kingdom
Till Volunteer (Sunday - Cowley Road) in Oxford employer: Oxfam International
At Oxfam, we are more than just a charity shop; we are a community of passionate individuals dedicated to creating a fairer world. As a Till Volunteer on Cowley Road, you will enjoy a flexible volunteering schedule, gain valuable retail experience, and connect with like-minded people who share your commitment to making a difference. With comprehensive training and support, plus the opportunity to develop new skills while raising essential funds for our cause, Oxfam is the perfect place for those looking to contribute meaningfully to their community.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Sunday - Cowley Road) in Oxford
✨Tip Number 1
Get to know the shop and its vibe before your chat! Pop in, have a look around, and maybe even strike up a conversation with current volunteers or staff. This will help you feel more comfortable and show your genuine interest.
✨Tip Number 2
When you meet the manager, be yourself! Share why you want to volunteer and how you can contribute to the team. They’re looking for friendly faces, so let your passion for making a difference shine through.
✨Tip Number 3
Don’t forget to ask questions during your initial chat! Inquire about the tasks you’ll be doing, the team dynamics, and any training opportunities. This shows you’re keen and ready to learn.
✨Tip Number 4
Finally, apply through our website! It’s the easiest way to get started and ensures your application is seen by the right people. Plus, it keeps everything organised on our end!
We think you need these skills to ace Till Volunteer (Sunday - Cowley Road) in Oxford
Some tips for your application 🫡
Be Yourself!:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that align with the Till Volunteer role. Even if you haven't worked in retail before, think about how your past experiences can relate to customer service and teamwork.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your motivations and what you can bring to the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Oxfam family!
How to prepare for a job interview at Oxfam International
✨Know Your Why
Before heading into the chat, think about why you want to volunteer with Oxfam. Reflect on your passion for making a difference and how this role aligns with your values. Being able to articulate your motivation will show the manager that you're genuinely interested in contributing to their mission.
✨Show Off Your People Skills
As a till volunteer, you'll be the friendly face of the shop, so it's crucial to demonstrate your customer service skills. Practice engaging with friends or family as if they were customers. Smile, make eye contact, and be ready to share how you would create a welcoming atmosphere for shoppers.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Think of examples from your past where you've picked up new skills quickly or adapted to new environments. This will reassure the manager that you're ready to embrace the training and support they offer.
✨Ask Questions
At the end of the chat, don’t hesitate to ask questions about the role or the team. This shows your enthusiasm and interest in the position. You might ask about the types of tasks you'll be doing or how the team collaborates. It’s a great way to demonstrate your eagerness to get involved!
