At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Full training provided, and we prioritise a safe and inclusive environment for all volunteers.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Based in Olney UK) employer: Oxfam International
Oxfam is an exceptional employer that empowers volunteers to make a tangible difference in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll find a welcoming environment filled with like-minded individuals who share your passion for creating a fairer world. Join us in Olney and become part of a movement that transforms pre-loved items into resources that uplift communities globally.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Based in Olney UK)
✨Tip Number 1
Get to know the shop! Before your initial chat, pop into Oxfam and familiarise yourself with the layout and products. This will help you feel more confident and show the manager that you're genuinely interested.
✨Tip Number 2
Be yourself during the initial chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere in the shop.
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the team, the role, and how you can make a difference. This not only helps you understand the position better but also demonstrates your eagerness to get involved.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can go a long way. It shows appreciation and keeps you fresh in their mind as they consider volunteers for the role.
We think you need these skills to ace Till Volunteer (Based in Olney UK)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for making a difference and your love for customer service.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Whether it’s previous customer service experience or just a knack for chatting with people, we want to see how you can contribute to our mission!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – this helps us understand your motivations and qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your volunteering journey with Oxfam.
How to prepare for a job interview at Oxfam International
✨Know Your Stuff
Before heading into the chat, make sure you understand Oxfam's mission and values. Familiarise yourself with their work in the community and how your role as a till volunteer fits into that. This shows genuine interest and helps you connect with the team.
✨Show Your Personality
As a till volunteer, you'll be the friendly face of the shop. Bring your warm personality to the initial chat! Smile, be approachable, and don’t hesitate to share why you want to volunteer. It’s all about creating that welcoming atmosphere.
✨Ask Questions
Don’t just wait for them to ask you questions; show your enthusiasm by asking about the team, the shop, and what a typical day looks like. This not only demonstrates your interest but also helps you gauge if it’s the right fit for you.
✨Be Open to Learning
Since no prior experience is needed, express your willingness to learn and adapt. Talk about any skills you’re eager to develop, whether it’s customer service or merchandising. This attitude will resonate well with the team!
