At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and creating a welcoming atmosphere.
- Company: Join Oxfam, a charity dedicated to making the world fairer.
- Benefits: Lunch and travel costs covered, training opportunities, and flexible hours.
- Other info: Meet like-minded people and grow your confidence in a supportive environment.
- Why this job: Become a Second-hand Superhero while gaining valuable retail experience.
- Qualifications: No prior experience needed; just be reliable and willing to learn.
About the role
Please note: This role is only suitable for applicants aged 18 and over. As a till volunteer, you will be the friendly face of our shop, handling customer transactions with a smile. You will provide top customer service and help create a warm, welcoming atmosphere that keeps customers coming back.
Why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: help create exciting and inspiring collections across high‑street shops, e‑commerce hubs, and an online shop.
- Increase Your Skills: gain valuable retail experience, such as merchandising, customer service, and teamwork.
- Find Your Community: meet like‑minded people who share your passion for a fairer world.
- Flexibility: choose a few hours a week that fit your schedule.
What you will be doing:
- Chat with customers and operate the till.
- Select, sort, and price donated stock.
- Create eye‑catching window and in‑store displays (visual merchandising).
- Accept donations, speak to donors, and ask a few questions.
- Label donations correctly to maximise income.
- Occasionally lift boxes, with safe work practices and all required training.
- Undertake other shop‑related tasks as agreed with the manager.
The skills you need:
- Reliable and on time for your volunteering.
- Willing to learn; no prior experience required.
- Team player who collaborates effectively with others.
- Good communication skills; comfortable speaking with people and following instructions.
What’s in it for you:
- Some lunch and travel costs covered.
- Access to training and development.
- Opportunity to grow confidence and meet new people.
- Flexible volunteering schedules.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we will consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have difficulties providing a reference, speak to a manager for assistance.
Till Volunteer (Mapperley) in Nottingham employer: Oxfam International
Oxfam is an exceptional employer for those looking to make a meaningful impact while gaining valuable retail experience. As a Till Volunteer in Mapperley, you will enjoy a flexible schedule, access to training and development opportunities, and the chance to connect with a community of like-minded individuals passionate about creating a fairer world. With a supportive work culture that prioritises inclusivity and personal growth, Oxfam offers a rewarding volunteering experience that goes beyond just customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Mapperley) in Nottingham
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop in and chat with the current volunteers or staff. This will not only give you a feel for the place but also show your genuine interest when you apply.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to create a warm atmosphere will definitely impress during your chat with the manager.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well with others in the past. Oxfam values collaboration, so highlighting your team player skills can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our community.
We think you need these skills to ace Till Volunteer (Mapperley) in Nottingham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for customer service.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Whether it’s chatting with customers or working in a team, we love to see how you fit into the role!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and get to the point – we’re looking for your key skills and experiences that make you a great fit for our till volunteer role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team at Oxfam!
How to prepare for a job interview at Oxfam International
✨Know the Role Inside Out
Before your interview, make sure you understand what being a till volunteer involves. Familiarise yourself with customer service basics, how to operate a till, and the importance of creating a welcoming atmosphere. This will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with customers, be prepared to demonstrate your communication skills. Think of examples where you've successfully engaged with others, whether in a previous job or in everyday situations. A friendly attitude goes a long way!
✨Be Ready to Discuss Teamwork
Oxfam values collaboration, so come equipped with stories that highlight your ability to work well in a team. Whether it’s a school project or a group activity, share how you contributed and what you learned from working with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how Oxfam measures success in their shops. This shows your enthusiasm and helps you gauge if it's the right fit for you.
