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For Companies At a Glance
- Tasks: Lead a team of volunteers and ensure the shop runs smoothly while making a difference.
- Company: Join Oxfam, a charity dedicated to building a better world through community support.
- Benefits: Lunch and travel costs covered, training opportunities, and flexible schedules.
- Why this job: Make a real impact in your community while gaining valuable experience and meeting new friends.
- Qualifications: Reliability, teamwork, and a passion for helping others; no prior experience needed.
- Other info: Inclusive environment with support for all volunteers and potential references for future jobs.
The predicted salary is between 500 - 1500 £ per month.
Do you want to make a real difference? At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide. Please note: This role is only suitable for applicants aged 18 and over.
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example: Opening or closing the shop.
- Ensuring that the shop is ready to trade or cashing up at the end of trade.
- Allocating tasks to members of the volunteer team.
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great service on the till.
- Researching valuable and vintage stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Confident communicator.
What’s in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Shift Lead Volunteer (St Giles, Norwich) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead Volunteer (St Giles, Norwich)
✨Tip Number 1
Get to know the Oxfam shop vibe! Pop in, chat with the current volunteers and staff, and soak up the atmosphere. This will not only help you understand what they need but also show your genuine interest in being part of the team.
✨Tip Number 2
Be proactive! If you see a task that needs doing while you're volunteering, jump in and help out. This shows initiative and that you're ready to contribute to the shop's success.
✨Tip Number 3
Network like a pro! Chat with fellow volunteers and customers. You never know who might have connections or insights that could lead to future opportunities. Plus, it’s a great way to build friendships!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, we love seeing enthusiastic candidates who are keen to make a difference in their community.
We think you need these skills to ace Shift Lead Volunteer (St Giles, Norwich)
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to share your passion for helping others and how you can contribute to our Oxfam shop.
Show Your Commitment: Make sure to highlight your reliability and willingness to learn. We’re looking for friendly folks who can help keep the shop running smoothly, so mention any past experiences where you’ve shown commitment, even if it’s just in casual settings.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. If you have experience in teamwork or customer service, make sure to include that – it’ll show us you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Oxfam International
✨Know Your Oxfam
Before your interview, take some time to research Oxfam and its mission. Understand how the role of Shift Lead Volunteer contributes to their goals. This will show your genuine interest in making a difference and help you connect with the interviewers.
✨Show Your Team Spirit
Since this role involves working closely with other volunteers, be ready to discuss your teamwork skills. Think of examples where you've collaborated effectively with others, even if it's just in casual settings. Highlighting your ability to work well in a team will resonate with what they’re looking for.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the shop, or the team dynamics. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Ask about training opportunities or how they support volunteers.
✨Be Yourself and Stay Positive
Oxfam values friendly and reliable individuals, so let your personality shine through during the interview. Share your passion for helping others and your willingness to learn. A positive attitude can make a lasting impression and show that you’re ready to contribute to the team.
