At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a charity dedicated to building a better world through retail.
- Benefits: Flexible hours, training opportunities, and potential references for future jobs.
- Other info: Enjoy a supportive environment with comprehensive health and safety training.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No experience needed; just bring your passion for helping others and teamwork.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- Reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Weekend Volunteer, Oxfam Lincoln High Street) employer: Oxfam International
Oxfam is an exceptional employer that empowers volunteers to make a tangible difference in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only enhance your skills but also connect with like-minded individuals who share your passion for creating a fairer world. Join us at our Lincoln High Street location, where every hour you contribute helps turn pre-loved treasures into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Weekend Volunteer, Oxfam Lincoln High Street)
✨Tip Number 1
Get to know the shop! Before your initial chat, pop into Oxfam and familiarise yourself with the layout and products. This will help you feel more confident and show the manager that you're genuinely interested in being part of the team.
✨Tip Number 2
Be yourself during the initial chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere for customers.
✨Tip Number 3
Ask questions! Whether it’s about the role or the team, showing curiosity demonstrates your eagerness to learn and be involved. Plus, it helps you figure out where you’d fit best in the shop.
✨Tip Number 4
Don’t forget to follow up! After your chat, send a quick thank-you message to the manager. It shows appreciation and keeps you fresh in their mind as they consider volunteers for the role.
We think you need these skills to ace Till Volunteer (Weekend Volunteer, Oxfam Lincoln High Street)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the role of a till volunteer. Even if you haven't worked in retail before, think about times you've provided great customer service or worked as part of a team – we love to see that!
Keep It Clear and Concise:While we want to know all about you, it's important to keep your application clear and to the point. Use simple language and avoid jargon – this helps us understand your message without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to the right people. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Oxfam International
✨Know Oxfam's Mission
Before your chat, take some time to understand Oxfam's mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference. Think about how your personal values align with theirs!
✨Show Your Friendly Side
As a till volunteer, you'll be the friendly face of the shop. Practice your warm greetings and positive body language. During your initial chat, smile and engage with the manager – it’s all about creating that welcoming atmosphere right from the start!
✨Be Ready to Share Your Interests
Think about what areas of the shop excite you the most. Whether it's customer service or visual merchandising, be prepared to share your interests during the chat. This shows that you're eager to contribute and learn new skills while volunteering.
✨Ask Questions
Don’t hesitate to ask questions during your chat! Inquire about the training process, the team dynamics, or any specific tasks you might be involved in. This not only shows your enthusiasm but also helps you get a clearer picture of what to expect.
