At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Gain valuable retail experience, flexible hours, and potential references for future jobs.
- Other info: Full training provided, with a focus on safety and support.
- Why this job: Make a real difference in your community while meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others!
The predicted salary is between 7 - 12 £ per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you:
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support are given for this role - no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer:
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Till Volunteer (Harrogate UK helping customers) employer: Oxfam International
Oxfam is an exceptional employer that empowers volunteers to make a tangible difference in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only enhance your skills but also connect with like-minded individuals who share your passion for creating a fairer world. Join us in our Harrogate shop and become part of a movement dedicated to turning pre-loved treasures into resources that uplift communities globally.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Harrogate UK helping customers)
✨Tip Number 1
Get to know the shop and its vibe! Before your chat with the manager, pop in and have a look around. Familiarise yourself with the layout and the types of items they sell. This will help you feel more confident and show that you're genuinely interested.
✨Tip Number 2
Be ready to share your passion! When you meet the manager, talk about why you want to volunteer at Oxfam. Whether it's your love for second-hand treasures or wanting to make a difference, let your enthusiasm shine through!
✨Tip Number 3
Show off your people skills! As a till volunteer, you'll be interacting with customers all day. Practice your friendly banter and think about how you can create a welcoming atmosphere. A smile goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re tech-savvy and ready to jump into the digital age of volunteering!
We think you need these skills to ace Till Volunteer (Harrogate UK helping customers)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for helping others and making a difference.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to the Till Volunteer role. Even if you haven't worked in retail before, think about how your past experiences can translate into great customer service!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to see why you'd be a fantastic fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Oxfam International
✨Know Your Stuff
Before heading into the chat, make sure you understand Oxfam's mission and values. Familiarise yourself with what they do and how your role as a Till Volunteer fits into their bigger picture. This shows genuine interest and helps you connect with the team.
✨Show Your Friendly Side
As a Till Volunteer, customer service is key! Practice a warm and welcoming approach in your conversations. Think about how you can engage with customers and create a positive atmosphere. A smile goes a long way!
✨Be Open to Learning
Since no prior experience is needed, highlight your willingness to learn new skills. Share examples of times when you've picked up something new quickly or adapted to a situation. This will show that you're ready to dive into the role and grow with the team.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role or the shop. This not only shows your enthusiasm but also helps you understand what’s expected. Plus, it gives you a chance to see if this is the right fit for you!
