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- Tasks: Lead a team of volunteers, manage shop operations, and provide excellent customer service.
- Company: Community-focused charity shop in Gravesend with a welcoming atmosphere.
- Benefits: Lunch and travel costs covered, training opportunities, and flexible schedules.
- Why this job: Gain valuable experience, build confidence, and meet new people while making a difference.
- Qualifications: Reliability, teamwork, and communication skills; no prior experience needed.
- Other info: Inclusive environment with support available for all volunteers.
The predicted salary is between 500 - 1500 £ per month.
Please note: This role is only suitable for applicants aged 18 and over.
What you will be doing:
- Opening and closing the shop, ensuring it is ready for trade.
- Allocating tasks to the volunteer team.
- Selecting, sorting, pricing donated stock and researching valuable and vintage items.
- Chatting with customers and providing excellent service at the till.
- Visual merchandising and photographing items for the online shop.
- Occasionally lifting boxes, with full health and safety training.
The skills you need:
- Reliable and punctual.
- Team player who collaborates effectively.
- Confident communicator.
- No prior experience required – full training is provided.
What’s in it for you:
- Some lunch and travel costs paid (check with the Manager).
- Access to training and development.
- Opportunity to grow confidence and meet new people.
- Flexible volunteering schedules to fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Location: 166 Windmill Street, Gravesend, Kent, DA12 1AH, United Kingdom
When you can volunteer: Morning, Afternoon, Evening, Night Mon–Sat, Sun (any day of the week)
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
Apply: Contact the Volunteer Manager at the shop for more information.
Shift Lead Volunteer (Gravesend, Sundays) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead Volunteer (Gravesend, Sundays)
✨Tip Number 1
Get to know the organisation before you apply! Research their values and mission, so you can show how your skills align with what they’re all about. This will help you stand out when you chat with them.
✨Tip Number 2
When you reach out, be yourself! Use a friendly tone and don’t be afraid to share why you’re passionate about volunteering. A genuine connection can make a huge difference in landing that role.
✨Tip Number 3
Prepare some questions to ask during your conversation with the Volunteer Manager. This shows you’re engaged and interested, plus it helps you figure out if this is the right fit for you.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the easiest way to get your application in and ensures you’re considered for the role. We can’t wait to see you join the team!
We think you need these skills to ace Shift Lead Volunteer (Gravesend, Sundays)
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don’t have direct experience, think about how your past roles or activities can relate to being a Shift Lead Volunteer.
Keep It Clear and Concise: We appreciate a straightforward application! Stick to the point and avoid unnecessary fluff. This helps us quickly see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of all applications and ensures you’re considered for the role.
How to prepare for a job interview at Oxfam International
✨Know the Role Inside Out
Before your interview, make sure you understand what a Shift Lead Volunteer does. Familiarise yourself with tasks like opening and closing the shop, allocating tasks, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Team Spirit
Since this role requires collaboration, think of examples where you've worked well in a team. Be ready to discuss how you can contribute to a positive team environment and support your fellow volunteers. This will demonstrate that you're a reliable team player.
✨Practice Your Communication Skills
As a confident communicator, you'll need to chat with customers and provide great service. Practise speaking clearly and engagingly about your experiences. You might even want to role-play with a friend to get comfortable with potential customer interactions.
✨Ask Questions That Matter
Prepare some thoughtful questions to ask the interviewer. Inquire about the training provided, the volunteer team's dynamics, or how they measure success in the role. This shows your enthusiasm and helps you determine if the position is the right fit for you.
