At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community empowerment.
- Benefits: Gain valuable retail experience, meet like-minded people, and enjoy flexible volunteering hours.
- Other info: Comprehensive training provided, plus lunch and travel costs covered. Join us and be a Second-hand Superhero!
- Why this job: Make a real difference while learning new skills and having fun in a vibrant environment.
- Qualifications: No prior experience needed; just bring your passion for helping others and a reliable attitude.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role – no prior experience is required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
102 Victoria Road West, Thornton – Cleveleys, Lancashire, FY5 1AG, United Kingdom
Till Volunteer (Cleveleys) employer: Oxfam International
At Oxfam, we are more than just a charity shop; we are a community of passionate individuals dedicated to creating a fairer world. As a Till Volunteer in Cleveleys, you will enjoy a flexible volunteering schedule, gain valuable retail experience, and connect with like-minded people who share your commitment to making a difference. With comprehensive training and support, plus the opportunity to develop new skills while raising essential funds for our cause, Oxfam is an excellent place to volunteer and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Cleveleys)
✨Tip Number 1
Get to know the shop and its vibe! Before your initial chat, pop in and have a look around. Familiarising yourself with the layout and products will help you feel more confident and show the manager that you're genuinely interested.
✨Tip Number 2
Be yourself during the chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating that warm, welcoming atmosphere Oxfam is known for.
✨Tip Number 3
Ask questions! This isn’t just about them getting to know you; it’s also your chance to find out what volunteering with Oxfam is really like. Show your enthusiasm by asking about the team, the training, and how you can make a difference.
✨Tip Number 4
Follow up after your chat! A quick thank-you message can go a long way. It shows your appreciation for their time and reinforces your interest in becoming a part of the Oxfam family. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Till Volunteer (Cleveleys)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference and your enthusiasm for volunteering.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that align with the Till Volunteer role. Even if you don’t have direct experience, think about how your past roles or activities demonstrate your customer service skills and teamwork.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your motivations and qualifications quickly, making it easier for us to see how you’d fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the volunteering process there!
How to prepare for a job interview at Oxfam International
✨Know Your Why
Before heading into the chat, think about why you want to volunteer with Oxfam. Reflect on your passion for making a difference and how this role aligns with your values. Being able to articulate your motivation will show the manager that you're genuinely interested in contributing to their mission.
✨Show Off Your People Skills
As a till volunteer, you'll be the friendly face of the shop, so it's crucial to demonstrate your customer service skills. Practice how you would greet customers and handle transactions with a smile. Think of examples from your past experiences where you've successfully interacted with others, even if it’s just casual conversations.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Mention any specific skills you’re eager to develop, like merchandising or teamwork. This shows that you’re not just there to help but also to grow and contribute positively to the team.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role and the team. This not only shows your interest but also helps you understand what’s expected. Inquire about the training process or how you can best support the shop's goals. It’s a great way to engage and make a lasting impression!
