At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Comprehensive health and safety training provided, with a focus on community and inclusivity.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others!
The predicted salary is between 7 - 10 € per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.
As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile. You’ll provide top customer service and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye‑catching window and in‑store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your lifestyle.
- Free confidential support by the Retail Trust.
- Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
6 Narrowgate, Alnwick, Northumberland, NE66 1JG, United Kingdom
Till Volunteer (Till Volunteer Alnwick) employer: Oxfam International
Oxfam is an exceptional employer for those looking to make a meaningful impact in their community while gaining valuable retail experience. As a Till Volunteer in Alnwick, you'll enjoy a flexible volunteering schedule, comprehensive training, and the opportunity to connect with like-minded individuals who share your passion for creating a fairer world. Join us in transforming pre-loved items into resources that empower communities, all within a supportive and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (Till Volunteer Alnwick)
✨Tip Number 1
Get to know the shop! Before your initial chat, pop in and familiarise yourself with the layout and vibe. This will help you feel more comfortable and show the manager that you're genuinely interested in being part of the team.
✨Tip Number 2
Be yourself during the chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating a welcoming atmosphere for customers.
✨Tip Number 3
Ask questions! Show your enthusiasm by asking about the shop's goals, the team, and what a typical day looks like. This not only helps you understand the role better but also demonstrates your eagerness to get involved.
✨Tip Number 4
Follow up after your chat! A quick thank-you message to the manager can go a long way. It shows appreciation for their time and reinforces your interest in volunteering with Oxfam.
We think you need these skills to ace Till Volunteer (Till Volunteer Alnwick)
Some tips for your application 🫡
Be Yourself!:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for making a difference and how you can contribute to our team.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don’t have direct experience, think about how your past roles or volunteer work can relate to being a Till Volunteer.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your sentences clear and to the point. Avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your volunteering journey with Oxfam.
How to prepare for a job interview at Oxfam International
✨Show Your Passion for the Cause
When chatting with the manager, let your enthusiasm for Oxfam's mission shine through. Share why you want to make a difference in your community and how volunteering aligns with your values. This will help you stand out as someone who genuinely cares about the work.
✨Be Ready to Discuss Your People Skills
As a till volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided great customer service or worked well in a team. Even if you don't have formal experience, think of times when you've helped others or contributed positively in group settings.
✨Ask Thoughtful Questions
During your initial chat, don’t hesitate to ask questions about the role or the shop environment. Inquire about the types of tasks you might be doing or how the team collaborates. This shows you're engaged and eager to learn more about the opportunity.
✨Demonstrate Reliability and Flexibility
Oxfam values reliable volunteers who can commit to their schedules. Be prepared to discuss your availability and how you plan to manage your time. Highlight any previous experiences where you’ve shown commitment, even if it’s in a different context.
