At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through retail therapy with purpose.
- Benefits: Flexible volunteering hours, training opportunities, and potential references for future jobs.
- Other info: Meet like-minded individuals and grow your confidence in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: No prior experience needed; just bring your passion for helping others!
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here’s why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role:
- Volunteer role: Till Volunteer
- Volunteer manager: Shop Manager
- Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing:
- Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions.
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need:
- We ask that you are reliable and on time for your volunteering.
- Full training and support is given for this role – no prior experience is required.
- Happy to be part of a team and collaborate effectively with others.
- Happy to speak with other people, and follow instructions to complete a task.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
30/32 Stert Street, Abingdon, Oxfordshire, OX14 3JP, United Kingdom
Till Volunteer (AT ABINGDON) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only develop new skills but also connect with like-minded people who share your passion for creating a fairer world. Join us in Abingdon and be part of a movement that transforms pre-loved items into vital resources for communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (AT ABINGDON)
✨Tip Number 1
Get to know the shop and its vibe! Before your initial chat, pop in and have a look around. Familiarising yourself with the layout and products will help you feel more confident and show the manager that you're genuinely interested.
✨Tip Number 2
Be yourself during the initial chat! This isn’t a formal interview, so let your personality shine through. Share your passion for helping others and how you want to contribute to Oxfam's mission – it’ll make a great impression!
✨Tip Number 3
Ask questions! Whether it’s about the role or the team, showing curiosity demonstrates your eagerness to learn and be part of the community. Plus, it helps you figure out where you’d fit best in the shop.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get started on your volunteering journey with us. Plus, it keeps everything organised and ensures your application gets to the right people quickly.
We think you need these skills to ace Till Volunteer (AT ABINGDON)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that align with the Till Volunteer role. Whether it’s customer service or teamwork, we love seeing how you can contribute to our mission!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to see why you’d be a great fit for Oxfam.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your volunteering journey with us.
How to prepare for a job interview at Oxfam International
✨Know Your Why
Before heading into the chat, think about why you want to volunteer at Oxfam. Reflect on your passion for making a difference and how this role aligns with your values. Being able to articulate your motivation will show your genuine interest.
✨Show Off Your People Skills
As a till volunteer, you'll be interacting with customers regularly. Practice friendly greetings and responses to common questions. Think of examples where you've provided great customer service or worked well in a team, as these will highlight your suitability for the role.
✨Be Open to Learning
Since no prior experience is needed, emphasise your willingness to learn. Mention any skills you’re eager to develop, like merchandising or teamwork. This shows that you're adaptable and ready to contribute positively to the shop environment.
✨Ask Questions
During your initial chat, don’t hesitate to ask questions about the role or the team. This not only demonstrates your enthusiasm but also helps you understand what’s expected. It’s a great way to show that you’re genuinely interested in being part of the Oxfam community.
