The Company:
A growing Financial Services business, responsible for processing pensions and annuties accross a vast customer base.
The Role:
Reporting to the Head of Customer Services, this position focusses on providing payroll as a service to the customer base. There will be a mixture of customer interaction in addition to processing the monthly payroll.
Duties will include:
- Processing and rectifying Regular monthly and adhoc pensions payrolls.
- Support the preparation and issuing of individual policy documents and other mailings.
- Support with the delivery of high quality customer service in writing and by telephone in a back office environment.
- Dealing with escalations or complex customer queries.
- Undertake effective daily planning for the team.
- Carrying out regular tasks for example customer tracing, mailbox monitoring.
- Drive delivery of Lean and Simplification objectives (continuous improvement).
About You:
- Good organisational and planning skills to meet strict payroll deadlines
- Flexible and positive attitude
- Excellent problem solving ability
- Good Excel and Word skills
- Excellent communication and customer service skills
- Understanding of PAYE and pension payroll legislation
- Performing payroll reconciliations and checking reports
Payroll Administrator in Aylesbury employer: Oxby Recruitment Ltd Careers
Join a thriving company that prioritises quality service and products in the catering and hospitality industry. With a strong emphasis on employee development, you will find ample opportunities for growth while working in a supportive and dynamic environment. Located conveniently for those commuting from Thame, Wheatley, Bicester, and Aylesbury, this role offers a hands-on approach to leadership in a well-organised warehouse setting.
Contact Details:
Oxby Recruitment Ltd Careers Recruitment Team
