We are delighted to be able to offer 6 exciting Graduate opportunities within our Relationship Management Team! The Trainee Agricultural Relationship Manager is predominantly customer facing and is a critical part of Oxbury’s customer service offering.
There are 4 cornerstones of the service that Oxbury provides to the farming community & rural economy:
- Excellent customer service when executing tasks requested by the Bank or by the farmer customer, always completed in an efficient, polite and capable manor.
- Building personal relationships with our customer and professional partners to ensure we understand their business and meet their banking needs.
- Offering competitive savings and borrowing rates
- Secure online and mobile platforms that are intuitive and easy to use – allowing the farmer and distributor to self-service wherever possible.
Role Responsibilities:
Relationships:
- Manage and grow a portfolio of agricultural clients by independently delivering credit-based financial solutions tailored to their needs.
- Collaborate with distributor reps and local professionals to generate and triage high-quality business referrals, ensuring efficient internal distribution.
- Build strong market relationships to promote and leverage Oxbury’s unique offerings, enhancing brand visibility through industry events and community engagement.
- Maintain proactive communication plans with clients, prospects, and partners to educate and expand awareness of Oxbury’s services in your region.
- Assess and structure niche agricultural credit deals using sound judgment and risk-based analysis, while fostering credibility with internal risk teams.
- Develop and execute regional strategies that drive long-term business growth and position Oxbury as a trusted financial partner in the agricultural sector.
Risk:
- Evaluate business and agronomic performance to define quality standards within target agricultural markets.
- Produce credit assessments using subjective analysis and sound financial judgment.
- Identify and manage operational, capital, and reputational risks, ensuring decisions align with Oxbury’s risk framework.
- Interpret financial statements and projections across diverse agricultural production cycles and income streams.
- Monitor compliance and lending conditions for existing facilities, including early warning indicators and credit scoring trends.
- Maintain and review lending portfolios annually, ensuring GDPR compliance and accurate reporting of customer data and consents.
Operational:
- Master the Oxbury product suite, applying its features effectively across customer needs and potential use cases.
- Lead customer onboarding with precision—ensuring data protection, recorded calls, and consent capture align with internal protocols.
- Execute deals seamlessly through strong collaboration with internal teams, delivering smooth onboarding experiences for farmers.
- Log call outcomes accurately, using clear, concise language that supports transparency and traceability.
- Analyse and validate customer data, resolving issues with clarity and professionalism while maintaining high service standards.
- Champion system usage by updating Zen Sell and other Oxbury platforms with accurate customer and business information, including ownership structures and complaint handling
Required skills/experience:
- Confident and self-motivated.
- Resilient nature.
- Interpret and critique financial information.
- Full UK or equivalent driver’s licence.
- Agricultural Experience
- Ability to communicate clearly and effectively to the team and senior management.
We are Oxbury: The only UK bank dedicated to British agriculture. Founded by farmers, bankers, and technologists, we have combined the worlds of financial services, technology, and agriculture to provide bespoke financial products to support the rural economy.
Alongside this we can offer you:
- 25 days holiday, plus 8 days bank holiday (this increases with service).
- Oxbury Bonus scheme.
- Free gym and Personal Training session every week.
- Private Medical Healthcare.
- Employee Assistance Programme.
- Life Insurance.
- Enhanced maternity/paternity leave.
What to expect from us:
Please note that we do not offer sponsorship with this role.
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Trainee Agricultural Relationship Manager in Chester employer: Oxbury Bank Plc
Oxbury Bank is an exceptional employer, uniquely positioned as the only UK bank dedicated to British agriculture. With a strong commitment to employee growth and well-being, we offer generous benefits such as 25 days of holiday, private medical healthcare, and a supportive work culture that values integrity, customer focus, and professional development. Our collaborative environment encourages innovation and allows you to make a meaningful impact in the rural economy while enjoying a fulfilling career in asset finance.
