At a Glance
- Tasks: Support customers in optimising their electricity usage and resolve queries.
- Company: Leading UK-based independent power producer in renewable energy.
- Benefits: Hybrid working, 15% annual bonus, and career progression opportunities.
- Other info: Exciting exposure to the UK energy market and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the renewable energy sector.
- Qualifications: Recent graduate with customer-facing experience and strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
Benefits
- Hybrid working
- 15% annual bonus
- Working with an energetic and dynamic team
- Opportunities for career progression
The Company
Our client is a UK-based independent power producer and one of the leading flexible energy providers in the market. With a portfolio spanning battery storage, renewables and energy trading, they play a key role in balancing the grid and delivering clean power when it’s needed most. The business continues to expand rapidly, with a portfolio capable of generating over 900MW of renewable energy power. This role is perfect for a recent graduate with an interest in the renewable energy sector.
The Role
As a Renewable Energy Graduate you’ll be the primary point of contact for commercial, SME, and industrial customers. You’ll manage queries, resolve issues, and support customers in optimising their electricity usage.
Responsibilities include:
- Customer Support and Issue Resolution
- Account Management
- Process Management
- Customer Education and Engagement
This is a dynamic, customer-facing role offering strong exposure to the UK energy market.
Requirements
- Experience in customer-facing roles
- Recent graduate in an energy-related discipline
- Strong communication and problem-solving skills
- Highly organised with the ability to multitask
- Knowledge of electricity supply or energy efficiency (a plus)
Graduate Customer Executive employer: OXBO
Our client is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the renewable energy sector. With hybrid working options, a competitive annual bonus, and clear pathways for career progression, employees are empowered to grow while contributing to a sustainable future. Joining this dynamic team means being part of a rapidly expanding company that values its people and their development in the ever-evolving energy market.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Customer Executive
✨Tip Number 1
Network like a pro! Reach out to people in the renewable energy sector on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that Graduate Customer Executive role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you’re genuinely interested in their work in battery storage and renewables. Tailor your answers to reflect your passion for clean energy!
✨Tip Number 3
Practice your communication skills! As a customer-facing role, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Graduate Customer Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Graduate Customer Executive. Highlight any relevant experience, especially in customer-facing roles, and don’t forget to mention your interest in renewable energy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the renewable energy sector and how your skills align with the responsibilities of the role. Keep it engaging and personal.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Be clear, concise, and friendly in your language – we want to see your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OXBO
✨Know Your Energy Stuff
Brush up on your knowledge of the renewable energy sector. Familiarise yourself with current trends, challenges, and innovations in the industry. This will not only impress your interviewers but also help you engage in meaningful conversations about the role.
✨Show Off Your Customer Skills
Since this role is all about customer support, think of specific examples from your past experiences where you've successfully resolved issues or provided excellent service. Be ready to discuss how you can apply those skills in a dynamic environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to energy efficiency and customer engagement. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you'll perform during the actual interview.
