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- Tasks: Lead the planning team to ensure efficient and safe operations while delivering excellent customer service.
- Company: Join Oxalis, a leader in bitumen, emulsion, and fuel oil logistics.
- Benefits: Enjoy up to £38,000 salary, pension, life insurance, gym discounts, and more!
- Why this job: Be part of a dynamic team that values development and teamwork in a supportive environment.
- Qualifications: Experience in planning, strong communication skills, and knowledge of EU driver regulations required.
- Other info: Flexible working hours with on-call weekend cover on a rota basis.
The predicted salary is between 30400 - 42000 £ per year.
Benefits:
- Up to £38,000
- Pension
- Life insurance
- Sick pay
- Free Parking
- Fuel Card
- Cycle to Work Scheme
- Gym Discounts
- Training & Development
- Employee Assistance Programme
- Annual Salary Review
Role Purpose:
The Planning Supervisor is responsible for leading the planning team ensuring the planning operation is completed in the most safe and efficient manner whilst maintaining excellent customer service performance.
Key duties:
- Monitoring and reviewing the daily plan to ensure the driver resource is utilised efficiently and that driver’s hours are utilised effectively to ensure maximum legal shift availability.
- Investigating all customer service performance issues in a timely manner, reporting findings and corrective actions to the Contract Operations Manager.
- Acting as the main planning contact for all Oxalis bitumen, emulsion and fuel oil clients, ensuring that any delivery issues are resolved.
- Continuously reviewing the team's performance and identifying any development needs, ensuring that assistance and support is offered when required, completing an annual performance review with the team and ensuring that all the planning team’s holiday and sickness absence is always covered.
- Developing and maintaining an excellent relationship between planning and driver colleagues.
Responsibilities:
The jobholder has a responsibility to coach, manage and motivate their team in order to reach their full potential. On Call and weekend cover on rota-basis.
Skills and Experience:
Our ideal candidate will have:
- An understanding of EU driver hours regulations and Working Time Directive.
- Proven planning experience.
- Strong Customer Service and communication skills.
- Excellent Geographical Knowledge.
- Ability to guide and manage a team.
- Be proficient in IT, particularly Microsoft Office - Outlook and Excel.
- Have a good use of intuition and problem-solving skills for productive outcomes.
Working Hours:
37.5 hours per week to be worked between the hours of 8am and 6pm as agreed, Monday to Friday and every 4th weekend (Saturday and Sunday).
Transport Planning Supervisor employer: Oxalis Logistics UK
Contact Detail:
Oxalis Logistics UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planning Supervisor
✨Tip Number 1
Familiarise yourself with EU driver hours regulations and the Working Time Directive. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and safety in transport planning.
✨Tip Number 2
Brush up on your geographical knowledge, especially regarding routes and logistics in your area. Being able to discuss specific locations and how they relate to efficient planning can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving skills during the interview. Think of examples where you've successfully resolved delivery issues or improved team performance, as this aligns perfectly with the responsibilities of the role.
✨Tip Number 4
Highlight your experience in coaching and managing teams. Be ready to discuss how you've motivated your team in the past and how you plan to support their development, as this is a key aspect of the Planning Supervisor role.
We think you need these skills to ace Transport Planning Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport planning and team management. Emphasise your understanding of EU driver hours regulations and any previous roles that required strong customer service skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the ideal candidate for the Planning Supervisor role. Mention specific examples of how you've successfully managed teams and resolved customer service issues in the past.
Showcase Your Skills: Clearly outline your proficiency in IT, particularly with Microsoft Office applications like Outlook and Excel. Provide examples of how you've used these tools to improve planning efficiency or team performance.
Highlight Your Problem-Solving Abilities: Discuss instances where you've used intuition and problem-solving skills to achieve productive outcomes. This will demonstrate your capability to handle the challenges of the role effectively.
How to prepare for a job interview at Oxalis Logistics UK
✨Showcase Your Planning Experience
Be prepared to discuss your previous planning roles in detail. Highlight specific examples where you successfully managed resources and improved efficiency, as this will demonstrate your suitability for the role.
✨Demonstrate Customer Service Skills
Since the role involves acting as the main contact for clients, be ready to share instances where you resolved customer service issues effectively. This will show your ability to maintain excellent relationships with clients.
✨Familiarise Yourself with Regulations
Brush up on EU driver hours regulations and the Working Time Directive. Being knowledgeable about these regulations will not only impress the interviewers but also show that you understand the legal aspects of the role.
✨Prepare for Team Management Questions
Expect questions about how you would coach and motivate your team. Think of strategies you've used in the past to develop team performance and be ready to discuss how you would handle challenges in team dynamics.
