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- Tasks: Manage delivery schedules for over 300 vehicles, ensuring timely and efficient operations.
- Company: Join Oxalis Logistics, a trusted partner in the energy and industry sectors.
- Benefits: Competitive salary, generous holiday, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team that values innovation and personal growth.
- Qualifications: Experience in dispatching, strong communication skills, and proficiency in Microsoft Office.
- Other info: Flexible shift patterns with a supportive environment for your contributions.
The predicted salary is between 30000 - 38000 £ per year.
Oxalis Logistics is a trusted logistics partner to global energy and industry leaders. We deliver excellence through innovation, agility, and safety, powered by our people. With over 2,700 colleagues across the UK and Europe, we are proud to build careers that matter. We live by our values: Innovation, Responsibility, Agility, and Respect, and we are looking for team members who do the same.
Our Benefits
- Competitive salary of £30,000 to £38,000 plus Shift Allowance of £2,400 and Attendance Bonus of £800
- Pension Scheme with enhanced Employer Contributions
- 13 weeks Holiday (mostly built into the shift pattern)
- Career development opportunities
- Cycle to work Scheme
- Gym discounts
- Life Assurance
Role Summary
To manage the delivery work plans produced for any Oxalis vehicle across the UK and Ireland, ensuring required customer service levels are met whilst optimising the efficiency of the operation and meeting key performance indicators.
Key Responsibilities
- Ensure that the delivery schedules for over 300 vehicles are completed on time and in full.
- Vet plans for errors and co-ordinate the drivers during the shift to ensure their individual schedules are implemented and completed safely.
- Advise customers of any delays or changes to their deliveries.
- Resolve any issues that arise during the shift and demonstrate continuous improvement against various internal and external service and efficiency KPIs.
- Liaise with the Planning Supervisor and field management team to ensure resources are provided at the appropriate times and manage downtime in resource.
- Assist the Customer Service Administrators in investigating customer complaints and delivery queries.
Hours of work: Working 12 hours shifts, approximately 33 hours per week, on a rotating shift pattern that covers days, nights and weekends.
Requirements
Essential
- A confident and friendly telephone manner and ability to liaise with people at all levels of our organisation.
- Demonstrate a high level of attention to detail and organisational skills.
- Be a team player who is able to work to individual and shared deadlines.
- Be proficient in IT, particularly Microsoft Office - Outlook and Excel.
- Live within a commutable distance.
- Be flexible in working hours and have the ability to cover shifts when required.
- Have strong communication and interpersonal skills, and the ability to build effective working relationships.
- Have the ability to work a shift pattern that covers mornings, evenings, nights, and weekends.
- Have working knowledge of UK geography.
- Be educated to A-Level (or equivalent) standard.
Desirable
- Have an understanding of Drivers Hours Regulations.
- Have experience of working in just in time road-haulage environment, dealing directly with drivers.
- Have experience working in the transport industry.
Why Join Us?
At Oxalis, your growth is our priority. You will benefit from tailored training and access to our Employee Development Programme. We offer a collaborative environment where your expertise helps shape the future of our Control team. Apply today and become a valued part of the Oxalis team.
Dispatcher in Huddersfield employer: Oxalis Logistics UK Limited
Contact Detail:
Oxalis Logistics UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Oxalis. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Oxalis and its values. Show us how your experience aligns with our commitment to innovation and responsibility. We love seeing candidates who are genuinely interested in our mission!
✨Tip Number 3
Practice your communication skills! As a dispatcher, you'll need to liaise with various teams. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Oxalis team.
We think you need these skills to ace Dispatcher in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Dispatcher role. Highlight your dispatching experience and any relevant software you’ve used, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how your values align with ours at Oxalis. Show us your personality and enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so make sure you highlight your key achievements without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Oxalis Logistics UK Limited
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Dispatcher. Familiarise yourself with terms like 'delivery schedules', 'KPI', and 'dispatching software'. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since the role requires liaising with various teams and customers, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially during challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve issues quickly and efficiently. Be ready to discuss these experiences in the interview, as they’ll want to see how you handle unexpected challenges, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or specific challenges the Dispatch team faces. This not only shows your interest but also helps you gauge if the company is the right fit for you.
