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- Tasks: Lead a dynamic dispatch team, ensuring smooth operations and excellent customer service.
- Company: Join Oxalis Logistics, a trusted partner in the energy and industry sectors.
- Benefits: Enjoy competitive salary, pension scheme, 13 weeks annual leave, and career development opportunities.
- Why this job: Make a real impact in a supportive environment that values your contributions.
- Qualifications: Strong communication skills, IT proficiency, and experience in the transport industry.
- Other info: Flexible working hours with tailored training to boost your career growth.
The predicted salary is between 36000 - 60000 £ per year.
Oxalis Logistics is a trusted logistics partner to global energy and industry leaders. We deliver excellence through innovation, agility, and safety, powered by our people. With over 2,700 colleagues across the UK and Europe, we are proud to build careers that matter. We live by our values: Innovation, Responsibility, Agility, and Respect, and we are looking for team members who do the same.
Our Benefits
At Oxalis, people power our progress. We offer competitive reward and benefits packages, and a supportive environment where your contributions are recognised and valued. Some of the benefits we offer:
- Competitive salary
- Pension Scheme with enhanced Employer Contributions
- 13 weeks annual leave (built into the shift pattern)
- Career development opportunities
- Cycle to work Scheme
- Gym discounts
- Life Assurance
Role Summary
To provide a clear point of escalation and out of hours stand-in for the HCC management team. This senior role within the control team will have full responsibility for the team completing the control shift.
Key Responsibilities
- Arrange adequate desk cover, maintain shift rotas and delegate tasks to ensure effective handling of workload.
- Act as a point of escalation for team members, customers and the Field Management Team.
- Be accountable for team performance on dropped loads, call handling and data collection.
- Ensure a dynamic approach of the team towards the execution of the plan to ensure customer performance indicators are adhered to.
- Providing out of hours continuation of the customer service department without interruption to the performance of the function.
- Ensuring consistent customer communication to ensure customer is kept fully informed of any amendments to their delivery.
- Identify training requirements and arrange and deliver appropriate training for new starters and existing staff.
- Periodically review performance of new starters and team members in conjunction with the Operations Supervisor and Operations Manager.
- Act as cover for the Operations Supervisor.
Working Hours: Average of 37.5 Hours per week on a rotating shift pattern covering days, nights and weekends.
Requirements
Essential
- Strong communication and interpersonal skills, and the ability to build effective working relationships.
- The ability to work independently with minimal supervision.
- Be proficient in IT, particularly Microsoft Office - Outlook and Excel.
- Have a good use of intuition and problem solving skills for productive outcomes.
- Have experience working in the transport industry, ideally as a Controller.
Desirable
- Have experience of supervising, or coaching and training staff in a similar role.
- Have experience working in a unionised environment.
Why Join Us?
At Oxalis, your growth is our priority. You will benefit from tailored training and access to our Employee Development Programme. We offer a collaborative environment where your expertise helps shape the future of our team. Apply today and become a valued part of the Oxalis team.
Dispatch Team Leader in Huddersfield employer: Oxalis Logistics UK Limited
Contact Detail:
Oxalis Logistics UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Team Leader in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oxalis Logistics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and logistics. We recommend role-playing with a friend to get comfortable with your answers and showcase your communication skills.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experience where you tackled challenges head-on, especially in a transport or logistics setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Oxalis team.
We think you need these skills to ace Dispatch Team Leader in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Dispatch Team Leader role. Highlight your communication skills, problem-solving abilities, and any relevant experience in the transport industry.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for Oxalis. Share specific examples of how you've demonstrated our values: Innovation, Responsibility, Agility, and Respect in your previous roles.
Showcase Your Leadership Skills: Since this is a senior role, emphasise your experience in supervising or training staff. We want to see how you’ve successfully led teams and handled challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Oxalis Logistics UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research Oxalis Logistics. Understand their values like Innovation, Responsibility, Agility, and Respect. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Dispatch Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. This will highlight your capability to handle the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about situations where you had to make quick decisions or manage unexpected challenges, especially in a logistics context. Practising these scenarios can give you an edge.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
