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For Companies At a Glance
- Tasks: Manage customer calls, schedule services, and create quotes for our engineers.
- Company: Join Owls Hall Environmental, a leader in wastewater engineering.
- Benefits: Competitive salary, pension scheme, generous leave, and paid birthday off.
- Why this job: Be part of a growing team making a real difference in environmental compliance.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Full training provided and opportunities for personal growth.
The predicted salary is between 16800 - 28000 £ per year.
Join to apply for the Service Administrator role at Owls Hall Environmental Ltd. Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers comply with new legislation. We are seeking to appoint a Service Administrator to join our growing team in our lovely office location.
About The Position
- Taking calls from new and existing customers
- Providing costs for servicing, emptying and breakdowns
- Scheduling planned and unplanned servicing and emptying work for Engineers
- Working closely with our external engineers to create quotations for additional work
- Upselling cash contracts to Direct Debit plans
What We Need
- Excellent communication skills
- Exceptional customer service skills
- A proactive attitude
- Ability to prioritise work to meet deadlines
In Return, You Will Receive
- A competitive salary, reviewed yearly
- Starting salary of £28,000 per year
- Contributory pension scheme
- 28 days annual leave, increasing with length of service
- Option to buy up to five additional days of annual leave per year
- Paid birthday off, plus one day per year to work with a charity of your choice
- Employee Wellbeing Service providing confidential support, information, expert advice and specialist counselling
- Full training provided
To apply, please send your CV. No agencies or canvassing.
Service Administrator employer: Owls Hall Environmental Ltd.
Contact Detail:
Owls Hall Environmental Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Make sure to research Owls Hall Environmental Ltd. before your interview. Knowing their values and recent projects can help you connect your skills to what they need, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the Service Administrator role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've provided exceptional customer service in the past. This will help you demonstrate your proactive attitude and ability to prioritise work effectively during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight your communication skills and customer service experience, as these are key for us at Owls Hall Environmental.
Show Off Your Proactive Attitude: In your application, give examples of how you've taken initiative in previous roles. We love a proactive attitude, so let us see how you prioritise tasks and meet deadlines!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Service Administrator position.
How to prepare for a job interview at Owls Hall Environmental Ltd.
✨Know the Company
Before your interview, take some time to research Owls Hall Environmental Ltd. Understand their services, values, and recent developments in wastewater engineering. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Service Administrator, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Demonstrate Proactivity
The job requires a proactive attitude, so think of instances where you took the initiative in previous roles. Whether it was improving a process or suggesting new ideas, be ready to share these examples to highlight your proactive nature.
✨Prepare for Role-Specific Questions
Anticipate questions related to scheduling, quoting, and upselling services. Think about how you would handle specific scenarios that may arise in the role. This preparation will help you feel more confident and ready to impress the interviewers.
