At a Glance
- Tasks: Be the friendly first point of contact for clients and manage enquiries with empathy.
- Company: Owl Centre Ltd, dedicated to impactful client care and support.
- Benefits: Flexible hybrid working, salary increases after training, and a focus on work-life balance.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while developing your client care skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Owl Centre Ltd is recruiting an Enquiries Coordinator to be the first point of contact for clients, families and professionals.
You will manage a high volume of enquiries across telephone, email and online forms with empathy, coordinating with clinical teams and safeguarding teams to provide timely support.
After training, salary increases and in-office days reduce. This hybrid role offers flexible working with a focus on excellent client care and service continuity.
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Enquiries Coordinator — Hybrid, Impactful Client Care in Pontypool employer: Owl Centre Ltd
At The Owl, we pride ourselves on being a purpose-led organisation that values each team member's contribution to our mission of supporting clients through their ADHD medication journey. Our work culture fosters collaboration and creativity, with strong clinical leadership and ample opportunities for personal and professional growth. With generous leave benefits, a hybrid working model, and a commitment to diversity and inclusion, we ensure that our employees feel valued, supported, and empowered to thrive in their roles.
