Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.
Shift Patterns Available - 4/4off DAYS
Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide "First Class - Right First Time Customer Service"
Key Accountabilities
- Carry out tasks largely unsupervised to cost and quality standards.
- Plan ahead - tasks and resources
- Liaise with internal/external customers to resolve problems.
- Collect, analyse, and distribute information/data.
- Provide professional/specialist advice both internally and externally.
- Developing relationships with external customers, suppliers.
- Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.
- Specify and ensure levels of support service are in place.
- Prioritise and co-ordinate workloads
Experience & Qualifications
Specific Qualifications/ Job Training:
- GCSE/NVQ standard. Experience of working at a similar level.
Specific Experience
- Traffic management
- Problem solving/logical thinking
- Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
Specific Skills:
- Computer skills - Excel
- Good communication skills, interaction at all levels internal and external.
- Geographical knowledge
- Team player with a flexible "Can-Do" attitude
- Attention to Detail
- Company/Industry Knowledge
- Distribution/Logistics/Supply Chain Environment
Details
Location: Carrington
Type: Permanent
Pay: £28,000.00 per year
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Transport Administrator -4/4off Days in Carrington employer: Owens Group
Owens Group is an excellent employer, offering a supportive work culture that values teamwork and reliability. Employees benefit from competitive pay, a comprehensive pension scheme, and opportunities for professional development through training. Located in Magor, our warehouse environment promotes a strong sense of community, making it a rewarding place to grow your career as a Forklift Warehouse Operative.
