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- Tasks: Join our team to provide top-notch customer service and solve problems efficiently.
- Company: Owens Group, a leader in distribution and logistics.
- Benefits: Competitive salary of £26,600, 4/4 off days, and a supportive work environment.
- Why this job: Be the go-to person for customers and make a real difference in their experience.
- Qualifications: GCSE/NVQ standard and experience in traffic management or similar roles.
- Other info: Dynamic role with opportunities for growth in a fast-paced industry.
The predicted salary is between 22600 - 26600 £ per year.
Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.
Shift Patterns Available: 4/4 off DAYS
Working Hours: 07.00am - 17.00
Salary: £26,600.00 pa
Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide "First Class - Right First Time Customer Service".
Key Accountabilities:
- Carry out tasks largely unsupervised to cost and quality standards.
- Plan ahead - tasks and resources.
- Liaise with internal/external customers to resolve problems.
- Collect, analyse, and distribute information/data.
- Provide professional/specialist advice both internally and externally.
- Developing relationships with external customers, suppliers.
- Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.
- Specify and ensure levels of support service are in place.
- Prioritise and co-ordinate workloads.
Specific Qualifications/ Job Training:
- GCSE/NVQ standard.
- Experience of working at a similar level.
Specific Experience:
- Traffic management.
- Problem solving/logical thinking.
- Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
Specific Skills:
- Computer skills - Excel.
- Good communication skills, interaction at all levels internal and external.
- Geographical knowledge.
- Team player with a flexible "Can-Do" attitude.
- Attention to Detail.
Company/Industry Knowledge: Distribution/Logistics/Supply Chain Environment.
Transport Administrator -4/4off Days in Boston employer: Owens Group
Contact Detail:
Owens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator -4/4off Days in Boston
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at Owens Group. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching common questions for transport administrators. Think about how your experience aligns with their need for 'First Class - Right First Time Customer Service'. We want you to shine!
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in previous roles. This will demonstrate your ability to manage time and prioritise workloads effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Administrator -4/4off Days in Boston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant qualifications to show us you're the right fit for the Transport Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've provided 'First Class - Right First Time Customer Service' in previous roles, and let your personality shine through!
Showcase Your Problem-Solving Skills: Since the role involves traffic management and resolving customer issues, be sure to include examples of how you've tackled challenges in the past. We love seeing logical thinking and a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Owens Group
✨Know Your Stuff
Make sure you brush up on the logistics and transport industry. Understand the key terms and concepts related to traffic management and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you resolved customer issues or improved processes. This will demonstrate your logical thinking and ability to work unsupervised, which are crucial for this position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with customers and colleagues, strong communication skills are essential. Consider doing mock interviews with a friend to refine your delivery.
✨Demonstrate Your Can-Do Attitude
Be ready to discuss how you approach tasks with a positive mindset. Employers love candidates who can adapt and stay flexible. Share instances where you've gone above and beyond to meet deadlines or support your team.
