Overview Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.Shift Patterns Available β 4/4 off DAYSWorking Hours β 07.00am β 17.00Salary β Β£26,600.00paJob Purpose To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide \βFirst Class β Right First Time Customer Service\βKey Accountabilities Carry out tasks largely unsupervised to cost and quality standards.Plan ahead β tasks and resourcesLiaise with internal/external customers to resolve problems.Collect, analyse, and distribute information/data.Provide professional/specialist advice both internally and externally.Developing relationships with external customers, suppliers.Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.Specify and ensure levels of support service are in place.Prioritise and co-ordinate workloadsSpecific Qualifications/ Job Training GCSE/NVQ standard. Experience of working at a similar level.Specific Experience Traffic managementProblem solving/logical thinkingWorking unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.Specific Skills Computer skills β ExcelGood communication skills, interaction at all levels internal and external.Geographical knowledgeTeam player with a flexible \βCan-Do\β attitudeAttention to DetailCompany/Industry Knowledge Distribution/Logistics/Supply Chain Environment
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Contact Detail:
Owens Group UK Recruiting Team