Company Name: Sierra
Job Role: Software Engineer, Agent Italian speaking
Qualifications: Not Specified
Category: IT Jobs
Job Type: Full Time
Location: London
Join Sierra as a Software Engineer specializing in agent support, with a focus on serving Italian-speaking users. In this role, you will be responsible for developing and maintaining software applications that facilitate agent operations, ensuring they are efficient, reliable, and tailored to meet the needs of Italian-speaking clients and team members.
You will work closely with cross-functional teams to design new features, optimize existing functionalities, and contribute to the overall quality of the software. Your responsibilities include participating in code reviews, testing, debugging, and troubleshooting to resolve technical issues that arise in the environment or from user feedback. Additionally, you will be involved in improving development processes and adopting best practices to enhance productivity and software quality.
Key Responsibilities
- Develop and maintain robust software solutions aimed at supporting agent workflows and customer interactions.
- Collaborate with team members to design features that cater specifically to Italian-speaking agents and clients.
- Conduct code reviews, perform testing, and debug applications to ensure high standards of quality.
- Participate in process improvements and adopt new tools or methodologies to streamline development.
- Assist in diagnosing and resolving technical issues encountered by users or within the system environment.
Candidate Requirements
- Strong experience in software development, with proficiency in relevant programming languages and frameworks.
- Fluent in Italian, with excellent communication skills to support Italian-speaking users and team members.
- Prior experience working on software solutions for agent or customer support environments is advantageous.
- Excellent problem-solving abilities and a collaborative work ethic.
- Good understanding of software development best practices, including version control, testing, and deployment processes.
Benefits and Perks
- Be part of a vibrant, international team working on innovative projects.
- Opportunities for professional growth and skill development.
- Potential flexible working arrangements, depending on company policies.
Note: The company indicates that they are likely to sponsor visas for suitable candidates, but no explicit details are provided regarding sponsorship policies or eligibility.
Degree Requirement: Not Specified
Visa Sponsorship May be
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Software Engineer, Agent Italian speaking Sierra employer: Owen Thomas | B Corp™
Join an innovative early-stage legaltech startup in Central/East London, where you'll be part of a dynamic team dedicated to making legal advice accessible through cutting-edge AI technology. With a strong funding base and rapid growth, this company offers a collaborative work culture that values autonomy and creativity, providing ample opportunities for personal and professional development. As a Senior Product Engineer, you'll have the chance to make a significant impact on both the product and the company's future while working in a vibrant city known for its tech scene.
