NEC Software Solutions UK is seeking a Client Services Manager to lead service setup, transition to operations, and ongoing delivery for a key client account. You will work closely with internal and client stakeholders to ensure services meet SLA requirements and client expectations.
The role requires strong ITIL knowledge, SIAM understanding, and proven relationship management within outsourcing environments, including engagement with senior levels and cross-functional teams.
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Client Services Manager - Remote SLA Delivery in Nottingham employer: Owen Thomas | B Corp™
Join an innovative early-stage legaltech startup in Central/East London, where you'll be part of a dynamic team dedicated to making legal advice accessible through cutting-edge AI technology. With a strong funding base and rapid growth, this company offers a collaborative work culture that values autonomy and creativity, providing ample opportunities for personal and professional development. As a Senior Product Engineer, you'll have the chance to make a significant impact on both the product and the company's future while working in a vibrant city known for its tech scene.