NEC Software Solutions UK in Hartlepool is seeking a Service Desk Analyst to provide first‑line IT support for users, handling incidents, requests and changes within documented procedures. The role runs Monday to Friday, 08:00–16:30, with hybrid working from our Hartlepool office.
You will log, diagnose and escalate issues, manage mailboxes, update ITSM records and keep users informed of progress while contributing to team success and service targets.
Hybrid IT Service Desk Analyst – First-Line Support employer: Owen Thomas | B Corp™
Join an innovative early-stage legaltech startup in Central/East London, where you'll be part of a dynamic team dedicated to making legal advice accessible through cutting-edge AI technology. With a strong funding base and rapid growth, this company offers a collaborative work culture that values autonomy and creativity, providing ample opportunities for personal and professional development. As a Senior Product Engineer, you'll have the chance to make a significant impact on both the product and the company's future while working in a vibrant city known for its tech scene.
