Personal Travel Assistant

Owen Reed is looking to recruit a Legal PA to support a Employment, Labor and Pensions team for a top law firm in Birmingham. As a Legal PA in our Employment, Labor and Pensions team, you will deliver high-level support to a group of stakeholders. You’ll take ownership of daily administrative and project-based tasks while ensuring top-tier client service. Key Responsibilities Stakeholder & Client Support Conduct regular 1:1s with stakeholders to align on priorities and upcoming actions Liaise confidently with internal and external clients Draft clear, professional replies to incoming correspondence Act as a key point of contact during stakeholder absences PA & Administrative Excellence Proactively manage inboxes and calendars, coordinate meetings and complex travel arrangements Organise internal and client meetings (virtual and in-person), including agendas and logistics Maintain confidentiality while handling sensitive documents and information Assist in the preparation of pitches and PowerPoint presentations Collaborate with Document Production for larger pieces of work Workflow & Matter Management Manage client and matter opening, working closely with relevant support teams Oversee the lifecycle of stakeholder requests from start to finish Delegate appropriately to billing, finance, document and admin support teams Ensure compliance with firm-wide policies and client protocols Financial Administration Coordinate billing and other financial processes Support monthly reporting and expenses Ensure all processes adhere to compliance and regulatory standards Marketing & Business Development Assist in planning and executing events Manage event communications, materials, and digital guest lists Technology & Process Improvements Use firm technology to manage workflows, collaborate, and research Maintain data rooms and electronic records efficiently Advocate for process improvements and tech-driven productivity Contribute to team-wide initiatives, including mentoring, community work, and D&I What We’re Looking For Proven experience as a Legal PA or in a comparable professional setting Exceptional communication and stakeholder engagement skills High-level organisational skills and the ability to multitask and prioritise Proactive problem solver with strong initiative and accountability Strong attention to detail , especially in written and document-based work Excellent technical skills : Microsoft Outlook, Teams, Word, PowerPoint (Copilot knowledge a plus) Collaborative team player who contributes positively to team culture Adaptability to change, hybrid working, and evolving business needs Strong client service orientation , with a focus on quality and relationship building