Receptionist

Receptionist

London Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our firm, welcoming clients and managing admin tasks.
  • Company: Join a dynamic law firm with a supportive team of around 60 people in London.
  • Benefits: Enjoy a part-time schedule with opportunities for training and professional growth.
  • Why this job: Perfect for those who love engaging with people and delivering top-notch client experiences.
  • Qualifications: Must have strong reception skills, a positive attitude, and a passion for the legal field.
  • Other info: Willingness to learn first aid and fire warden skills is a plus!

The predicted salary is between 24000 - 36000 £ per year.

Department

The Receptionist is a member of the Firm’s administration and facilities business services team.

Main purposes of role of a Receptionist

The successful candidate will join the firm's Reception team, working part-time on a week-on, week-off basis. This role requires someone with excellent reception and administrative skills to ensure a high standard of front-of-house services. Responsibilities include professionally welcoming visitors while managing various administrative tasks. As the face of the firm and the first point of contact for clients, visitors from other offices, and staff, this is a key hire for the London office of approximately 60 people.

We are seeking a dedicated individual with a strong work ethic and a genuine enthusiasm for working in a law firm. This dynamic role combines hands-on administrative responsibilities with traditional receptionist duties. The ideal candidate will be an energetic, proactive team player with a passion for engaging with people and delivering outstanding client experiences.

Key duties of a Receptionist

  • First point of contact for the firm clients at reception, providing a high level of client care in all activities, demonstrating professionalism and attention to detail at all times.

· Dealing with all clients, either in person, via email or telephone, in a courteous and highly professional manner, delivering excellent client care.

· Registering visitors on the buildng’s visitor management system and promptly informing the relevant parties of their arrival.

  • Booking all conference rooms and related requirements accurately using conference room booking software.

· Check the conference room bookings for the following day to ensure that all details are correct and to the required standards.

· Manage conference room set ups – before, during, and after meetings and oversee the use of audio visual and associated equipment, plus any delivery and removal of catering orders.

· Ensure that the conference rooms and reception area are kept tidy and in good working order to the required standard.

· Monitoring the switchboard and front desk area, screening phone calls, redirecting calls, and taking messages.

  • Handling mailroom services – managing incoming and outgoing mail and couriers and ensuring that internal and external mail is distributed effectively.

· Book all Concierge Requests – taxi's, flowers etc., in accordance with the instructions given.

· Deal with client requests for printing, photocopying, etc., promptly and in accordance with the instructions given.

· Coordinate and place food orders with external catering vendors as needed for meetings and events.

· Prepare and arrange food and beverages for internal meetings and client events, ensuring presentation meets required standards.

· Process vendor invoices in a timely and accurate manner, ensuring all details are correct and properly documented for payment approval.

· Willingness to receive first aid and fire warden training.

· Willingness to perform other related duties as needed.

Person Specification of a Receptionist

  • Highly experienced in reception and front of house duties in a professional office.
  • Previous experience working in Legal, Professional Services or a Corporate environment.
  • Experience of secretarial duties in a legal environment is an advantage.
  • GCSE in Mathematics and English (minimum grade of C/4).

· Trained as fire warden and/or first aider is an advantage.

  • Excellent organisational skills, able to manage multiple priorities, with experience of managing end to end tasks that require multiple touch points.
  • Excellent communication skills, with the ability to work confidentially, confidently and collaboratively.

· Excellent telephone manner and smart and professional in appearance.

· Ability to develop and maintain positive working relationships with all relevant stakeholders, both internal and external, and to work as part of an effective team.

  • Self-motivated, resilient, reliable, disciplined individual with excellent problem-solving skills.
  • IT literate, able to comfortably pick up new systems with a logical approach, with solid working experience of PC literate including the use of Microsoft Word, Excel, PowerPoint. Including experience of using an event management booking system.
  • Friendly and approachable, with a positive can-do attitude.
  • A calm, clear thinker with keen attention to detail; a multi-tasker who enjoys a fast-paced working environment, with the ability to work under pressure, prioritise and keep calm.
  • Excellent attention to detail and accuracy.

· High levels of confidentiality and security of the firm’s and client documentation and information.

Working Pattern

Core office hours are 9:30am to 6:00pm. This role will require someone to be present in the office Monday to Friday.

This role may occasionally require the incumbent to work independently outside the core office hours.

Receptionist employer: Owen Reed London

Join our dynamic London office as a Receptionist, where you will be part of a dedicated administration and facilities team in a professional law firm environment. We offer a supportive work culture that values teamwork and client care, along with opportunities for personal growth and development. Enjoy the unique advantage of working in a vibrant city while engaging with diverse clients and colleagues, all within a role that combines hands-on responsibilities with the chance to make a meaningful impact.
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Contact Detail:

Owen Reed London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarize yourself with the specific reception and administrative tasks mentioned in the job description. Understanding the nuances of managing conference room bookings and visitor management systems will give you an edge during the interview.

✨Tip Number 2

Highlight any previous experience in a legal or corporate environment when discussing your background. This will demonstrate that you understand the professional standards expected in this role.

✨Tip Number 3

Showcase your excellent communication skills by practicing how you would handle various client interactions. Being able to articulate your approach to client care can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your organizational skills and how you manage multiple priorities. Providing examples of how you've successfully juggled tasks in a fast-paced environment will resonate well with the hiring team.

We think you need these skills to ace Receptionist

Excellent Reception Skills
Administrative Skills
Client Care
Professionalism
Attention to Detail
Communication Skills
Organizational Skills
Multi-tasking
Problem-Solving Skills
IT Literacy
Microsoft Office Suite (Word, Excel, PowerPoint)
Event Management Booking System Experience
Telephone Etiquette
Team Collaboration
Confidentiality
Time Management
Calm Under Pressure
First Aid Training (advantage)
Fire Warden Training (advantage)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your reception and administrative skills. Include any relevant experience in a professional office, especially in legal or corporate environments, to demonstrate your suitability for the role.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for working in a law firm. Emphasize your excellent communication skills, attention to detail, and ability to manage multiple priorities effectively.

Showcase Relevant Experience: In your application, provide specific examples of how you've delivered outstanding client experiences in previous roles. Mention any experience with visitor management systems or conference room bookings, as these are key responsibilities.

Highlight Soft Skills: Since this role requires a friendly and approachable demeanor, make sure to highlight your interpersonal skills. Discuss your ability to develop positive working relationships and your proactive attitude towards problem-solving.

How to prepare for a job interview at Owen Reed London

✨Showcase Your Professionalism

As the first point of contact for clients, it's crucial to demonstrate a high level of professionalism during your interview. Dress smartly and maintain a confident demeanor to reflect the standards expected in a law firm.

✨Highlight Your Communication Skills

Effective communication is key for a Receptionist role. Be prepared to discuss your previous experiences where you successfully managed client interactions, both in person and over the phone, showcasing your courteous and professional manner.

✨Demonstrate Organizational Abilities

The role requires excellent organizational skills. Share examples of how you've managed multiple tasks or priorities in past positions, especially in a fast-paced environment, to illustrate your ability to handle the demands of the job.

✨Express Enthusiasm for the Role

Show genuine enthusiasm for working in a law firm and engaging with clients. Discuss what excites you about the Receptionist position and how you can contribute to delivering outstanding client experiences.

Receptionist
Owen Reed London
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  • Receptionist

    London
    Part-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-15

  • O

    Owen Reed London

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