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For Companies At a Glance
- Tasks: Manage customer accounts, process orders, and support contract administration.
- Company: Join a well-known manufacturing and distribution company in Willenhall.
- Benefits: Enjoy a competitive salary, permanent position, pension scheme, and company perks.
- Why this job: Great opportunity for growth in a supportive environment with a focus on customer service.
- Qualifications: Experience in customer account management, good IT skills, and excellent communication required.
- Other info: Monday to Friday hours with a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced Customer Account Manager looking for a new challenge? Have you worked within the distribution/manufacturing industry?
If yes to the above, then keep on reading…as this may be the perfect role for you!
We are exiting to be representing our well known Manufacturing & Distribution client, who are actively seeking an experienced Customer Account Manager within the Willenhall area on a straight to permanent basis.
This position offers fantastic benefits:
• Permanent from day 1
• Salary upto £30,000.00 per annum
• Competitive salary
• Monday to Friday working (08:30-17:00)
• Pension scheme
• Company benefits
The ideal candidate will possess:
• Good at Web Research
• Good telephone manner
• IT Skills
• Sage 200 preferred but not essential
• Excellent customer service skills
Key duties of the role include:
• Supporting all aspects of existing Contract Administration
• Processing Sales Orders
• Processing Purchase Orders
• Keeping Key Customers Updated with Delivery Information
• Expediting Purchase Orders with Suppliers
• Identifying alternate Sources of Supply when issues arise with Current Supply Chain
• Supporting all aspects of the Onboarding process
• Setting Up New Customer and Supplier Accounts
• Setting Up New Product/Stock Codes
• Communication with Internal Personnel to ensure appropriate knowledge is disseminated.
• Supporting the whole Tendering Process
• Data Analysis
• Filling in Company Data on Tender Submissions
• Identifying Supply Chain for Tender Items
• Preparing Tender Prices
• Any additional duties as and when required
To apply for the position please click on apply now and submit your CV and the team will call you.
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Customer Account manager employer: Owen Payne Recruitment Services Limited
Contact Detail:
Owen Payne Recruitment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account manager
✨Tip Number 1
Familiarise yourself with the distribution and manufacturing industry. Understanding the specific challenges and trends in this sector will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on excellent customer interaction, practice scenarios where you handle difficult situations or queries effectively to showcase your problem-solving abilities.
✨Tip Number 3
Network with professionals in the industry. Attend relevant events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 4
Get comfortable with data analysis tools. Since the role involves data analysis and tender submissions, being proficient in these areas will set you apart from other candidates and show that you're ready to hit the ground running.
We think you need these skills to ace Customer Account manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer account management, particularly within the distribution or manufacturing industry. Use specific examples that demonstrate your skills in contract administration and customer service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key duties mentioned in the job description. Explain how your previous experiences align with the responsibilities of the role, such as processing sales orders and managing supplier relationships.
Highlight Relevant Skills: Emphasise your IT skills and any experience with Sage 200, even if it's not essential. Mention your web research abilities and good telephone manner, as these are important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Account Manager.
How to prepare for a job interview at Owen Payne Recruitment Services Limited
✨Research the Company
Before your interview, take some time to research the manufacturing and distribution industry, as well as the specific company you’re applying to. Understanding their products, services, and market position will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience as a Customer Account Manager, especially in the distribution or manufacturing sectors. Be prepared to discuss specific examples of how you've successfully managed customer accounts and resolved issues.
✨Demonstrate Your IT Skills
Since the role requires good IT skills, be ready to discuss your proficiency with relevant software, including Sage 200 if you have experience with it. If not, express your willingness to learn and adapt quickly to new systems.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples where you had to expedite orders, manage customer expectations, or handle supply chain issues, and be ready to share these during the interview.
